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Poser 11 / Poser Pro 11 OFFICIAL Technical F.A.Q (Last Updated: 2024 Nov 17 7:07 pm)

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Subject: PPro 11 closing immediately after opening, i've tried all but hammer


Vex ( ) posted Mon, 25 February 2019 at 1:40 PM · edited Mon, 04 November 2024 at 2:23 PM

Sys Specs

win10info.jpg

I had Poser 11 installed, i uninstalled it. I put in the PPro11 serial in the SM DLM and it gave me the update, when I open Poser it get the 'Pro' splash screen

it loads up almost all of the interface and I see andy, but the library/runtimes area is white, and then the program closes while leaving no error messages.

I've installed as 'administrator'

I've installed as my own account, which is also an administrator

I've tried to run in Win8 compatibility mode

I've tried to run with 'disable full screen optimizations'

i've turned off UAC.

I've installed it on my primary (c:) drive

I've installed on my d: drive

i've updated flash

i've installed 32-bit files even though I don't use them.

i've ran registry cleaner

I have removed the system preferences file during install/reinstall

I have rebooted several times

i've allowed access through my firewall ( windows defender )

i've disabled my firewall ( windows defender )

i've disabled antivirus ( using windows built-in crap )

I've followed these instructions https://support.smithmicro.com/customer/portal/articles/1982174-solving-weird-issues-with-poser-by-removing-the-preferences

I managed to screencap this weird error message that only appeared once ( i dont have a kinect on my.. pc... )

photo_2019-02-25_11-23-14.jpg

i've downloaded installed, rebooted https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads 14.16.27027



Vex ( ) posted Mon, 25 February 2019 at 3:14 PM

i've tried editing the poser.ini to EXTERNAL_LIBRARY crap to 1 i've checked and changed the LibraryPrefs.xml to reflect the actual folder I installed the content to

nothing's working. i'm pretty upset.



gypsyangel ( ) posted Mon, 25 February 2019 at 4:25 PM

Hate to be obvious...have you tried running sfc/scannow from an administrator's command prompt? It might be a corrupt system file. I just had to reinstall because Poser 11 Pro would start, toss an error and immediately shut down. But mine seemed to be a program thing. And it's still acting buggy AF. But I can at least load a scene before it fubars, refused to render and closes itself. ?



PenelopeFlynn ( ) posted Mon, 25 February 2019 at 4:47 PM

Recently, I was getting an error message on launch. I was told (by ThunderStone) to try the fix at this link and it worked like a charm. https://www.lostmarble.com/forum/viewtopic.php?f=2&t=29934

Also, if you purchased the upgrade to Poser Pro 11 you will need both the original serial number AND the upgrade serial number to launch the program. I hope this is helpful.


Nails60 ( ) posted Mon, 25 February 2019 at 5:27 PM

Bit confused by what you said. The download for poser 11 pro and poser 11 is the same file. It is only when you put the serial number in that the pro features are unlocked. So did you do a full reinstall of the poser 11 download? A bit late now but all you had to do was change the serial number in poser. If poser 11 was working fine I would just do a full poser re-install and then put in your new serial number, and previous version number if needed.


Vex ( ) posted Mon, 25 February 2019 at 7:37 PM · edited Mon, 25 February 2019 at 7:40 PM

YOU GUYS MAKe ME SO HAPPY

Fixed and running PoserPro11

Not sure why it didnt work to install with the PPro11 (full) serial but this is what I did:

Wipe out C:/ProgramData/Poser folder

Open SM DLM and input OLD Poser11 upgrade serial

Installed Poser 11

Opened Poser 11, and was greeted with registration screen > registered with P11 upgrade serial and PP2014 old serial

Poser 11 opens and loads without a crash

Help > Personalize and input NEW PoserPro11 serial

Prompted to Restart Poser

BOOM

IM A PRO NOW

Thanks guys!



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