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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 22 1:39 pm)

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To reach our Marketplace staff, please open a support ticket at
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Subject: Purchase stuck at pending/unpaid.

JohnDoe641 opened this issue on Jul 02, 2019 · 6 posts
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JohnDoe641 ( ) posted Tue, 02 July 2019 at 1:54 AM · edited Fri, 24 January 2025 at 11:46 AM

Order#: 113363165

I have verified that the payment went through in my paypal account. D:

Thanks!

jennblake ( ) posted Tue, 02 July 2019 at 8:15 AM

Hi. :smiile:

Sorry for the delay. I have verified your payment and marked the order as paid for you. Enjoy your purchase!

JohnDoe641 ( ) posted Tue, 02 July 2019 at 12:15 PM

Thanks Jenn!

khelben ( ) posted Thu, 04 July 2019 at 8:23 AM · edited Thu, 04 July 2019 at 8:28 AM

I also have this problem today. Paypal transaction looks complete, but can't download the items yet. It's been about 30 minutes or so... Could you fix my Order #: 113363791 please?

jennblake ( ) posted Thu, 04 July 2019 at 9:15 AM

I have marked that order paid for you. 😄 Sorry for the delay.

khelben ( ) posted Thu, 04 July 2019 at 9:16 AM

Download works now, thanks :)

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