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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 02 9:55 am)
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What is the logic behind this activation? That someone will install a legitimate version, get permanent activation then uninstall the legitimate version and install a pirated version? This is intrusive. If I wanted software companies to be perusing my harddrive I'd tell them so.
I already tried to submit a ticket - see my 1st post in this thread.
Glad they fixed it for you. I've been told I'm screwed.
Intel Core i7-8700 6-Core 3.2 GHz (4.6 GHz Turbo), 32GB RAM, two GeForce GTX 1080 Ti GPUs
DS 4.10, Photoshop CC and CS6, Poser 11 Pro, Vue 2016, CarraraPro 64bit, Autodesk Inventor, Mudbox, and 3DS Max
One in 68 children is diagnosed with autism. One is mine. ♥
jennblake posted at 3:33AM Wed, 09 October 2019 - #4362633
_You need to submit a ticket here: https://support.posersoftware.com/support and the update is not a choice...at some point you will HAVE to update or the software will not work. It depends on the grace period you had with SM on your activation. But it will stop at some point.
_ When I asked about upgrading from Smith Micro so I could continue to get support I was told "Why you bought it from here and we will continue supporting it," Now I got a notification that my support has ended because I did not change over from Smith Micro, now I have no support for my Poser 11 program, why did this happen, and what should I do?
movida posted at 12:33PM Wed, 09 October 2019 - #4362659
Just as a matter of fact, when software is hacked the first thing disabled/eliminated are the licensing systems. This phone home does nothing but inconvenience and take advantage of your legitimate customers.
That was what a lot of people told SM when they discovered it had been slipped in with Game Dev but it fell on deaf ears, as did the warnings of the difficulty that would result if SM ever sold Poser. The only saving grace is that Rendo seem to know what they are doing and trying to be fair to those who would have otherwise have lost the use of Poser Game Dev, Poser 11 or Poser 11 Pro.
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I use Poser 13 on Windows 11 - For Scene set up I use a Geekcom A5 - Ryzen 9 5900HX, with 64 gig ram and 3 TB storage, mini PC with final rendering done on normal sized desktop using an AMD Ryzen Threadipper 1950X CPU, Corsair Hydro H100i CPU cooler, 3XS EVGA GTX 1080i SC with 11g Ram, 4 X 16gig Corsair DDR4 Ram and a Corsair RM 100 PSU .  The desktop is in a remote location with rendering done via Queue Manager which gives me a clearer desktop and quieter computer room.
@Solistic
We are supporting ALL users of Poser 11, Poser Pro 11 and Poser Pro 2014 Game Dev by giving the update for FREE to get all users onto our license server so there would be only minimal interruption for users. This FREE update also comes with $900 + value of FREE product AND all previous legacy content as well as figures...etc. You only need to download the new installation files from HERE and install.
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I tried to submit a ticket - I got some green little top down popup that disappeared so fast I couldn't even read it and my ticket disappeared so I don't know what is going on. I do not want my machine to have to be connected to the internet AT ALL after I do the initial install/activation - that is my question - is this possible. If not I'll pass on the update.