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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 28 10:29 am)

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Subject: Gift certificate help.

nDelphi opened this issue on Oct 22, 2019 · 6 posts
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nDelphi ( ) posted Tue, 22 October 2019 at 7:27 PM · edited Thu, 28 November 2024 at 12:30 PM

I purchased a gift certificate (GC) with the intention of given it to another Rendeorsity member, but they can't use it.

They get a "Sorry, that gift certificate does not belong to you."

I decided to add another GC to my cart and went to checkout and I don't see an option for recipient.

Is there a way for me to get this GC to the intended recipient?

3D DAZ Studio/Poser Celebrity Lookalike Directory

jennblake ( ) posted Tue, 22 October 2019 at 7:43 PM

When you go to the Gift Certificate page click the Gift this item button just below the add to cart button. it will ask you for the member name to gift it to, and then a message. A message of some sort is required. Then submit. 😄

nDelphi ( ) posted Tue, 22 October 2019 at 7:58 PM

I am trying to understand.

I already purchased the GC. I can see it under Gift Certificates but I can't gift it from there.

If I go to purchase a new one I now noticed the Yellow button that says "Gift this item". So I assume this is what you meant and is the only way to gift an item?

3D DAZ Studio/Poser Celebrity Lookalike Directory

Brittany ( ) posted Wed, 23 October 2019 at 10:25 AM

Were you able to gift the gift certificate?

nDelphi ( ) posted Thu, 24 October 2019 at 9:52 AM · edited Thu, 24 October 2019 at 9:54 AM

No. I had to purchase a new one using the yellow "Gift this item" button on the Gift Certificate's product page.

I don't see a way to gift the one I had already purchased. I will just use it for my next purchase.

3D DAZ Studio/Poser Celebrity Lookalike Directory

Brittany ( ) posted Thu, 24 October 2019 at 10:00 AM

Ok

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