Hello.

We launched a required update to Poser 11.2 for all Poser 11 and Poser 2014 GameDev users.

Below you will find a link to download as well as a link to the article with more details:

Poser Download

Poser Update Launched

Please be sure to download Poser 11.2 from the download link supplied above and install directly from that file. The old Smith Micro download manager will not be able to update your product.

Regards,

JennBlake

Would it be too much to ask that you also post the latest version number of Poser when posting this info? I could download the same version and not know til I try to launch to install.. Thank you very much for any assistance and or insight into this matter.

Hello, i have just downloaded the installation file for MacOS from the download link, but when i tried to run the file Mac OS told me it cannot run this app because it is not from a verified developer. My OS is Catalina 10.15.1 How can i install Poser 11.2 under this OS? Thank you for your help Nantwein

Hi Nantwein. I got that message when I used the update installation file under macOS Catalina. Here's the solution...

From Apple's Support site:

In macOS Catalina and macOS Mojave, when an app fails to install because it hasn’t been notarized or is from an unidentified developer, it will appear in System Preferences > Security & Privacy, under the General tab. Click Open Anyway to confirm your intent to open or install the app.

The warning prompt reappears, and you can click Open.*

The app is now saved as an exception to your security settings, and you can open it in the future by double-clicking it, just as you can any authorized app.

Hope this helps!

Lee

Thank you, Lee, it worked!

Nantwein posted at 3:35PM Sun, 24 November 2019 - #4371153

Thank you, Lee, it worked!

Happy to help out, Nantwein!

Lee

After my Update to Poser 11.2 Pro i became the Message.... the grace period for activating of this product has expired. Maximum Number of Activation For The License Has Expired.

And now Poser stopped working

if you are on a pc - please uninstall poser using geek uninstaller and then reinstall

if you are on a mac - please uninstall poser using a geek uninstaller alternative and then reinstall

I try to launch Poser 11 and the product registration window comes up. The page for updates appears to be broken. Are these issues connected?

it does appear that the download site is down atm - those issues may well indeed be related - I am not aware of that being the case. Passed it on to someone eho can fix it

A bit more regarding my current issue: I had Poser 11.2 check for updates. Now whenever I try to start it, I get the registration window.

if you are on a pc - please uninstall poser using geek uninstaller and then reinstall

if you are on a mac - please uninstall poser using a geek uninstaller alternative and then reinstall

if you need the installer - I have one - but I am not sure which build it is.

structure, thanks for those pointers, but it does appear to have been an issue with https://www.posersoftware.com/downloads being down. I started Poser now, and it's fine, so I'll go ahead with the update.

After i've unistalled and reinstalled Poser 11 - how do I get my Runtime directory back?

raingod, is the plus button in your library panel not working? (I hope I'm remembering this correctly. I'll check next time I start the program.)

What I did was backup my Runtime Folder, then Uninstall my old Poser, Reinstall the new Poser - then I copied my old Runtime directory back into the new directory (After preserving the new one - just as a precaution). Starting poser with the new Runtime directory works fine - however with the Old Runtime it crashes out (no error).

Do your different runtimes have different names? Or there might be something off with the file structure of the one that crashes.

When I backed up my old Runtime I renamed it "Runtime Lifeboat". After I reinstalled Poser, I took the new Runtime directory and renamed it "New Runtime". Then I copied "Runtime Lifeboat" into the same directory and changed it's name back to simply "Runtime" allowing me to switch the new RT for my Old RT while preserving the New RT. What this did was allow me to swap between the 2 directories by simply changing which one was named "Runtime". This is how I was able to determine that one directory works (the new one) and one doesn't (my old one).

If I'm following you correctly, that may be where your problem is. I have a folder called Poser Official and another called Poser Content. Each one has a runtime within it. Using the plus symbol, I can load both into the library and select whichever I want. Anyway, that's the end of my very limited knowledge. Good luck!

I like to keep filepaths simple to make things easier to find - my content directory is simply D:> Poser 11>Runtime. I need my old P11 content to work on this filepath because several other 3rd party programs look there for my Poser content. Also not really sure what will happen with things like textures if I change directory names. I'm envisioning a ton of "cannot find file XXX" errors then I'd have to manually redirect where it's looking for things. Hopefully someone else will have some insight... but thank you for trying!

Update: Problem Solved! I simply copied my Old Runtime directory INTO my new one (After backing up both) - do NOT overwrite any existing files! Now Poser 11 can launch, and all my old content is right where it needs to be! =)

I have sent a ticket but thought I'd try here as well.

I cant open Poserpro11 as the SN no longer works as per the above messages.

I have been sent the 11.2 download link but I cant open Poserpro11 to get my SN.

Has anyone else resolved this as there is no longer an account on Smithmicro to retrieve this info.

Thanks in advance.

mouser posted at 12:54PM Sat, 01 February 2020 - #4378477

I have sent a ticket but thought I'd try here as well.

I cant open Poserpro11 as the SN no longer works as per the above messages.

I have been sent the 11.2 download link but I cant open Poserpro11 to get my SN.

Has anyone else resolved this as there is no longer an account on Smithmicro to retrieve this info.

Thanks in advance.

Support ticket resolved things and within minutes.

Hi. After not using my copy of Poser 11 Pro for several months, the other day I went to use it but apparently my previous valid license does not work... I came to this forum hoping to find some directions on what to do, but I feel more confused now...

At the current moment, after installing Poser 11.2 which seems to be the recommended approach, I’m faced with the registration menu which seems to be assuming I have been issued a new license key... which I do not see any obvious way of attaining...

The registration menu seems to have a space for the previous license key, but it will not let me enter it (presumably) without a new license key... meaning you can’t type in the old license without completing the “required” information slots...

Can anyone tell me how to obtain my new license key... ?

My copy of Poser Pro 11 is from an actual physical DVD purchased from Smith Micro... I’ve been using it for several years without any problems until now.

Thank you in advance for any information you may be able to provide.

uninstall poser using geek uninstaller on windows or a macos equivalent

reinstall poser

I am having problems starting poser

kaya - is your windows system 32 or 64 bit?

structure posted at 8:36PM Thu, 27 February 2020 - #4381995

kaya - is your windows system 32 or 64 bit? 64 bit I am pretty sure

I sitemailed you

structure posted at 9:02AM Fri, 28 February 2020 - #4382000

I sitemailed you

About to answer you.

structure posted at 9:16AM Fri, 28 February 2020 - #4382000

I sitemailed you

I got the sitemail and about to send another reply.

Hello. I just purchased a poser pro 11.2, i installed it and it starts showing me my license and then it shuts down. I tried compatibility starts for win 8 and 7 and it still shuts down on start. I run win 10. Is there anyone who has the same problem and maybe solution to that?

prizma501 posted at 5:27PM Mon, 30 March 2020 - #4384768

Hello. I just purchased a poser pro 11.2, i installed it and it starts showing me my license and then it shuts down. I tried compatibility starts for win 8 and 7 and it still shuts down on start. I run win 10. Is there anyone who has the same problem and maybe solution to that?

I just updated to Poser 11.3 (Not sure if it is pro or whatnot) Have you tried updating it to that?

Either I am just being impatient or it is not loading since I upgraded it to Poser 11.3. Or it could be I am using an old shortcut. Would that matter?

you guys should try uninstalling poser using geek uninstaller - and then reinstalling poser

structure posted at 8:48AM Tue, 31 March 2020 - #4384921

you guys should try uninstalling poser using geek uninstaller - and then reinstalling poser

Turns out I was just being impatient. Thanks for the link to geek uninstaller. I have been trying to uninstall McAfee for a while without any success so hopefully that will help.

does my old serial could work like the one for poser 9 i had ?

The old serial number doesn't work. What will? I have no documentation other than the original. There is no clear Poser site anymore, all the web pages in the program are dead links.
I had it fixed even, updated and it lost my new serial number. What did I do to fix it last time, I can't remember.

Got Poser fixed again, downloaded from the link posted on this thread and after pasting my original serial number from the earlier version I must have downloaded with the old Smith Micro download manager.

Hello, Don't know how to fix this but we had a thunderstorm and I shut down my system to keep it safe. When the storm had passed I started it up again. The thing is the internet was down still. A dialogue box came up saying could not start because lease could not be verified. So, does that mean I don't own the software? I thought I'd bought it. Anyhow when the inter was back up it worked. I've still got all the disks and CD's from Poser 1 to 7, I skipped updating for a while because of a new job. Is there no way to use Poser 11 without Internet? We get a lot of storms in the summer and in a rural county the power is always restored before the internet. Please Advise.

Unfortunately, when SmithMicro released Poser Pro 2014 Game Dev and Poser 11, they built-in the phone-home feature to verify the license. There is a way to prevent this, so you will need to contact admin for a request and the proper procedure to do this.

Thanks

Having been distracted by other projects for a while but I decided to return to Poser after a couple of weeks of non use, problem was I had not realised that the drive holding all my Poser content had become unplugged. Poser tried to launch but obviously could not find any content so I stopped the program and reconnected the drive however, while Poser will launch it immediately locks up. Task manager shows there are 5 threads running but never seem to stop. I tried changing the preference files but had the same problem. I uninstalled Poser and reinstalled Poser 11.3 which then asked me for my serial number when launched, this it accepted and Poser loaded with the default screen but still the program locks up.

I have also uninstalled and then manually deleted every reference I can find to Poser on the C drive and re-installed - same problem. Finally I uninstalled using geek uninstaller and reinstalled, each time I had to validate so it looked like a clean install but on launch it goes walkabout for long periods.

Any ideas on what to do next?

It is OK, I managed to get around the problem. As Poser would not run after installing a fresh copy I tried reverting to the old copy. I have the 'C' drive automatically backed up to the cloud on a regular basis. I was therefore able to restore the old Poser 11 installation into the programs folder and also restore the Program Data and App Data files. That done I tried again and Poser launched with all my old settings but then it started asking for files that had nothing to do with my saved scene so I let it do its search function. Once that was complete I was able to collect the scene inventory which showed what files were missing allowing me to restore those files as well. I guess it took about three hours to do the restore but it worked and it is nice to know my backup system works. It would also taken about that length of time to rebuild my preferences on a new and clean install so I am not too upset, I could have done without the hassle though.

I have had the same problem. I followed the Links provided. It works. In 21 days will I have to do this all over again ? Thank you

21 days is the free trial.

if you have a valid poser 11 / poser 2014 Game Dev license and poser is not accepting it, contact me in sitemail, or write to admin@renderosity.com explaining your issue.

structure posted at 8:38AM Mon, 13 July 2020 - #4394396

21 days is the free trial.

if you have a valid poser 11 / poser 2014 Game Dev license and poser is not accepting it, contact me in sitemail, or write to admin@renderosity.com explaining your issue.

I just sent you an email. It works now because I followed the Link above at the top of this Forum. My concern is will it keep expiring ? I bought a boxed Full Version from Smith Micro. It does not load on it's own. Thank you

I assume you sent your email to admin they will reply asap.

as I said, if your key is valid for poser 11 / poser pro 2014 game dev, you should have a free upgrade. For any other version of poser, there is no free upgrade.

All of a sudden, I get NOTHING in the 'properties' panel when I create a light in a new scene. AND the ONLY light I can create is a spotlight - not an infinite, not a distant. This is NOT an improvement....

Rod, if you look at the bottom slider on the properties tab, it has moved a long way to the left, this does occur occasionally, and has since SM released poser 11, saving the scene and restarting poser usually fixes this if ( as is also sometimes the case ) the slider cannot be pulled back to it's correct position.

Which build are you using?

Yeah, I tried scrolling, but it did not work at all. As you mentioned, if I save the scene, and restart Poser, it works properly. I can live with it, but I hope it gets fixed in a future update.

Don't have the build number handy at the moment, but it's the latest and greatest update. Thanks! ?

I had to reinstall Poser 11 Pro from the original disc on my W7 Pro 64 platform. Like others here have reported, the S/N was rejected for numerous reasons having to do with too many installations, etc. So I followed the advice of this thread in using the uninstall geek app and then installed the 11.3 free trial. I am just about to reinstall hundreds of models, morphs, props, etc.and want to MAKE SURE that when the trial ends I'll be able to use my original S/N to permanently activate this installation. Will this allow me to also download the bonus content pack? Also, can I enter my S/N now to unlock 11.3?

Thanks!