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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 28 10:29 am)

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Subject: Paypal - Order Paid but still shows as unpaid

Scoopey opened this issue on May 10, 2020 · 4 posts
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Scoopey ( ) posted Sun, 10 May 2020 at 10:40 AM · edited Thu, 28 November 2024 at 9:48 AM

Really guys, When is this issue going to be nailed permanently. I got for months without this issue and then it rears its ugly head Order #113498893 is paid according to my paypal account. Got the receipt and everything but no download. Irritated as I can't continue with my work - shoud've gone to Daz!

jennblake ( ) posted Sun, 10 May 2020 at 12:15 PM

This is not a "Renderosity" issue. It is a paypal issue. It has been happening lately with their API being worked on. I will go check your order and get it marked as paid for you. 😄

jennblake ( ) posted Sun, 10 May 2020 at 12:16 PM

I have just looked..the order was already marked paid. Must have just been a slight delay on their end. 😄

Scoopey ( ) posted Sun, 10 May 2020 at 12:39 PM

OK thanks, Its a weird one as it does not seem to happen on other websites

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