Sun, Nov 24, 9:58 AM CST

Renderosity Forums / MarketPlace Customers

All Forums

Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 23 4:26 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Cannot post reviews

A_Sunbeam opened this issue on Nov 12, 2020 · 6 posts
Back to Forum Print
A_Sunbeam ( ) posted Thu, 12 November 2020 at 5:52 AM · edited Sun, 24 November 2024 at 9:43 AM

Had a few strange things happen this last while - including a non-existent Rendo page and log-in hiccups - which seem to have resolved themselves. But when I went to post reviews on my latest purchases (Grid runner V4, M4) I wrote the comment, hit the button and nothing happened. Anyone else had this problem recently?

jennblake ( ) posted Thu, 12 November 2020 at 10:48 AM

Hi.

This is a known issue that we are working on as I type this. We hope to have it resolved very soon. I will let you now when that is fixed.

A_Sunbeam ( ) posted Thu, 12 November 2020 at 12:08 PM

Thank you. I sent a screenshot of the 404 page to developers.

jennblake ( ) posted Thu, 12 November 2020 at 6:30 PM

This issue has been corrected. if you are using a chrome browser, like I was, you may have to hit Control/Shift/R to clear your cache for the review to post.

If you have any more issues with this please let me know. and sorry for the wait!

A_Sunbeam ( ) posted Fri, 13 November 2020 at 12:15 AM

Cleared cache (Firefox) and everything is working - thank you!

jennblake ( ) posted Fri, 13 November 2020 at 9:16 AM

Great news! Thank you for letting me know it worked for you. 😄

Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.