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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 23 4:26 pm)

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Subject: Cannot post reviews

A_Sunbeam opened this issue on Nov 12, 2020 · 6 posts
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A_Sunbeam ( ) posted Thu, 12 November 2020 at 5:52 AM · edited Sun, 24 November 2024 at 7:45 AM

Had a few strange things happen this last while - including a non-existent Rendo page and log-in hiccups - which seem to have resolved themselves. But when I went to post reviews on my latest purchases (Grid runner V4, M4) I wrote the comment, hit the button and nothing happened. Anyone else had this problem recently?

jennblake ( ) posted Thu, 12 November 2020 at 10:48 AM

Hi.

This is a known issue that we are working on as I type this. We hope to have it resolved very soon. I will let you now when that is fixed.

A_Sunbeam ( ) posted Thu, 12 November 2020 at 12:08 PM

Thank you. I sent a screenshot of the 404 page to developers.

jennblake ( ) posted Thu, 12 November 2020 at 6:30 PM

This issue has been corrected. if you are using a chrome browser, like I was, you may have to hit Control/Shift/R to clear your cache for the review to post.

If you have any more issues with this please let me know. and sorry for the wait!

A_Sunbeam ( ) posted Fri, 13 November 2020 at 12:15 AM

Cleared cache (Firefox) and everything is working - thank you!

jennblake ( ) posted Fri, 13 November 2020 at 9:16 AM

Great news! Thank you for letting me know it worked for you. 😄

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