Thu, Nov 28, 9:41 AM CST

Renderosity Forums / MarketPlace Customers

All Forums

Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 27 2:04 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Problem with 113597511

Klutz opened this issue on Dec 28, 2020 · 8 posts
Back to Forum Print
Klutz ( ) posted Mon, 28 December 2020 at 12:22 PM · edited Sun, 24 November 2024 at 4:44 PM

There may actually be multiple payments on this order, as I have been through Paypal with it twice. It is still showing as unpaid here. Would you please investigate?

Thanks.

********************************************************************************************************************

Life is a beta.

In faecorum semper, solum profundum variat.

Klutz ( ) posted Mon, 28 December 2020 at 5:20 PM

Yep. sure enough. Finally went through & double billed. :(

********************************************************************************************************************

Life is a beta.

In faecorum semper, solum profundum variat.

Klutz ( ) posted Wed, 30 December 2020 at 3:23 AM

Can I have some response on this, please?

********************************************************************************************************************

Life is a beta.

In faecorum semper, solum profundum variat.

jennblake ( ) posted Wed, 30 December 2020 at 6:50 AM

I have issued a refund for your second payment on that order. Sorry for the trouble. 😄

Klutz ( ) posted Wed, 30 December 2020 at 7:47 AM

OK. Thanks, Jenn. :)

********************************************************************************************************************

Life is a beta.

In faecorum semper, solum profundum variat.

Datatraveler ( ) posted Thu, 14 January 2021 at 7:39 PM

I placed an order #113597511, when I went to download it, it wouldn't open, (error message) I refreshed everything and tried to download a few more times, same error message now it saying I've reached my download limit, still no file to open. Thanks Frank

jennblake ( ) posted Fri, 15 January 2021 at 11:49 AM

@Datatraveler you downloads have been reset. 😄

Datatraveler ( ) posted Fri, 15 January 2021 at 11:55 AM

Thank you

Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.