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Welcome to the Freestuff Forum. The Freestuff Forum is intended for all  freestuff related postings within our community. This is a highlight area where our membership is invited to review, announce and give feedback in greater detail on various freestuff items offered.  Members can also post wishes of freestuff items they would like to see.

 

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Subject: Problems with some of my Freebe

RAGraphicDesign opened this issue on Apr 17, 2021 · 5 posts
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RAGraphicDesign ( ) posted Sat, 17 April 2021 at 7:53 AM · edited Wed, 27 November 2024 at 11:04 AM

Today I wrote to support@renderosity.com because I realized that many of my "freebies" are only "downloadable": once upon a time everything worked perfectly. When I try to open the page with the description and the main image, an image opens with an error (see attachment). Out of 24 freebe, 13 have this problem, while 2 others open with the description without showing any main image. They have always worked smoothly and I suppose it is important - even if they are free products - to show an adequate preview and description to the viewer. Now I will wait for some suggestions to fix this unexpected problem. Schermata 2021-04-17 alle 12.49.08.png

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3Dpixi ( ) posted Sat, 17 April 2021 at 8:18 AM · edited Sat, 17 April 2021 at 9:40 AM

Thank you for reporting this RAGraphicDesign .. much appreciated

I forwarded this site issue to the team to solve it

Since it is weekend all we can do for now is to wait and have a little patience :)

VedaDalsette ( ) posted Sat, 17 April 2021 at 11:31 AM · edited Sat, 17 April 2021 at 11:33 AM

RAGraphicDesign, I have the same problem and posted a thread before I read yours. Unfortunately, it's too late to delete my thread. But I also reported the problem.


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RAGraphicDesign ( ) posted Sat, 17 April 2021 at 12:36 PM

VedaDalsette, I, (before creating the topic), I had sent an email with attachments all the links in which the problem was created.

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3Dpixi ( ) posted Sat, 17 April 2021 at 5:46 PM

Product view is solved and works fine again ?

Your patience is appreciated ?

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