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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 20 10:28 am)

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Subject: Poser2021 Grab Bag not a Poser item

cadman opened this issue on Oct 30, 2021 · 4 posts
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cadman ( ) posted Sat, 30 October 2021 at 8:01 PM · edited Fri, 22 November 2024 at 2:42 PM

Um, yeah.  I put the poser grab bag in my list and I received a Photoshop CS6 item.  I don't have Photoshop so this is useless to me.  Thought it was supposed to be a poser item.  Why not change the name and description to "Whatever Grab Bag".

jennblake ( ) posted Sun, 31 October 2021 at 11:06 AM

We  put 2D/graphics products in BOTH categories as normally those can be used by anyone. If you got an item you absolutely cannot use send your order number to the store@renderosity.com email address and we will look into it for you. 

cadman ( ) posted Mon, 01 November 2021 at 5:00 AM

OK.  Sent it.  I guess I got confused because they were called Poser and Daz Studio Grab Bag.  I came to the conclusion that it would be an item that could be used in the designated software.  My mistake.  I'll know better next time. 

Thanks!

cadman ( ) posted Wed, 03 November 2021 at 4:08 PM

Thank you, awesome Jenn!!!!!!

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