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Welcome to the MarketPlace Customers Forum

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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 25 8:06 am)

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Subject: Paid order says unpaid

gmm2 opened this issue on Jun 30, 2022 · 3 posts
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gmm2 ( ) posted Thu, 30 June 2022 at 10:33 PM · edited Sat, 23 November 2024 at 12:43 PM

I used both a coupon code and store credit for order #113846646, and it is showing unpaid. I got an odd error when I entered my credit amount after the coupon was applied; even though I entered the right amount, the order showed the total as -$0.01 instead of $0.00 as it should have been once all coupons and credits were applied. The order still went through, but I can't download anything until this status is changed.

jennblake ( ) posted Fri, 01 July 2022 at 4:57 AM

Hi.

I have marked the order paid for you. 😄

gmm2 ( ) posted Fri, 01 July 2022 at 9:06 AM

Thank you, Jenn!

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