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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 12 9:34 pm)

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Subject: Never received my reward points

espindav opened this issue on Feb 02, 2023 · 6 posts
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espindav ( ) posted Thu, 02 February 2023 at 10:24 PM · edited Tue, 05 November 2024 at 2:48 AM
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I never received my 1,252 reward points for order #113934611 on January 30, 2023 ($178.82)

jennblake ( ) posted Mon, 06 February 2023 at 11:04 AM

Hello.

I have issued points to your account for this order. Sorry for the trouble! 

espindav ( ) posted Mon, 06 February 2023 at 11:45 PM
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You only posted 100 point.  Based on what I purchased it should have been 1,252 point.

espindav ( ) posted Thu, 09 February 2023 at 4:30 AM
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Is anyone out there looking into this?  I sent an email on 2/3/23 and I never got a response back.

espindav ( ) posted Tue, 14 February 2023 at 2:37 PM
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I understand everyone is on deck for the market update but, it has been almost a week and a half and I still didn't get this problem resolved.  I have put thousand of dollars into this site and I am being ignored.

jennblake ( ) posted Wed, 15 February 2023 at 6:18 PM

Oh My! I am so sorry! I either missed the notification for this post or did not get one. Either way, my apologies for the wait. I have issued you a few more points over what it should have been for the trouble. 😄

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