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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Cant access the Renderosity Prime Forum

snginc opened this issue on Feb 13, 2023 · 4 posts
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snginc ( ) posted Mon, 13 February 2023 at 8:24 PM · edited Tue, 07 January 2025 at 11:10 PM

I just purchased my Prime membership and when I tried to access the Prime forum I got the following message.

sS3fh0Ez2BZE5MhorFIP41dDKZBhQHWNONaLL6VF.jpg

ShaniaB ( ) posted Wed, 15 February 2023 at 7:36 PM

Hello,

I've reset the expire date for your membership. Please try again and let me know either way if you can access the forum now.


snginc ( ) posted Thu, 16 February 2023 at 6:20 AM
ShaniaB posted at 7:36 PM Wed, 15 February 2023 - #4456014

Hello,

I've reset the expire date for your membership. Please try again and let me know either way if you can access the forum now.

I've got access now.  Thanks!

ShaniaB ( ) posted Thu, 16 February 2023 at 9:28 AM

Great! No worries! :) 


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