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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 25 8:06 am)

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To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

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Subject: Forgot to apply credit

gmm2 opened this issue on Mar 27, 2023 · 3 posts
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gmm2 ( ) posted Mon, 27 March 2023 at 4:47 PM · edited Sat, 23 November 2024 at 6:59 PM

I entered in store credit to cover my latest purchase, but accidentally clicked "purchase" before actually applying it. The order is currently unpaid, and I would like the appropriate amount from my store credit to cover it, please.

Order #113957140

jennblake ( ) posted Mon, 27 March 2023 at 5:03 PM

Hi.

We have no way to apply the credit to the order after it is placed. I have deleted that order for you so that you can place a new order with the credit applied. 😄 

gmm2 ( ) posted Mon, 27 March 2023 at 5:17 PM

That works, too. Thank you!

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