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Subject: Editing a gallery item with several pictures... all but one get deleted

3dcheapskate opened this issue on Apr 22, 2023 · 6 posts
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3dcheapskate ( ) posted Sat, 22 April 2023 at 4:26 AM · edited Thu, 03 October 2024 at 12:26 PM

I've had this happen a couple of times over the past week or two.  I'd estimate that it happens around 5% of the time or less, but I can't yet tie it down to anything particular that I' m doing  - adding pictures, deleting pictures, and/or editing test.

The 3Dcheapskate* occasionally posts sensible stuff. Usually by accident.
And it usually uses Poser 11, with units set to inches. Except when it's using Poser 6 or PP2014, or when its units are set to PNU.

*also available in ShareCG, DAZ, and HiveWire3D flavours (the DeviantArt and CGBytes flavour have been discontinued).


CHMedia ( ) posted Sat, 22 April 2023 at 7:52 AM

I will post your issue to our issue tracker. Thank you for reaching out.

3dcheapskate ( ) posted Sun, 23 April 2023 at 12:16 AM

When It happens again I'll post back here. I'll try to be more specific about what I was doing but, as you'll appreciate, when I'm updating a gallery item recording what I do step by step for possible bug-reporting isn't at the front of my mind.

Possibly related. A couple of days ago I was editing a gallery item. I removed one image, added a few new ones, and then saved. I got a red error message - I can't remember what it said, but remember thinking that it obviouslt doesn't like you removing an image and adding images at the same time.

The 3Dcheapskate* occasionally posts sensible stuff. Usually by accident.
And it usually uses Poser 11, with units set to inches. Except when it's using Poser 6 or PP2014, or when its units are set to PNU.

*also available in ShareCG, DAZ, and HiveWire3D flavours (the DeviantArt and CGBytes flavour have been discontinued).


lauraguo ( ) posted Wed, 26 April 2023 at 4:29 PM

Thank you for reporting this issue.

We've looked into it, and it appears that it only happens when you edit a gallery item whose multi-image slots are all filled out. So, if you click "Edit" on a gallery item and it already has all the multi-image slots filled out, clicking "Update" will cause the issue you've notice.

This should be fixed sometime tomorrow, I'll let you know when it happens.

3dcheapskate ( ) posted Thu, 27 April 2023 at 12:09 AM · edited Thu, 27 April 2023 at 12:09 AM

That would probably fit - I may have been trying to just edit the description of a gallery item that had all 15 image slots filled.

Thanks for looking into it.

The 3Dcheapskate* occasionally posts sensible stuff. Usually by accident.
And it usually uses Poser 11, with units set to inches. Except when it's using Poser 6 or PP2014, or when its units are set to PNU.

*also available in ShareCG, DAZ, and HiveWire3D flavours (the DeviantArt and CGBytes flavour have been discontinued).


lauraguo ( ) posted Thu, 27 April 2023 at 9:58 AM · edited Thu, 27 April 2023 at 9:58 AM

This should now be fixed--please let us know if it happens again. Thank you for your patience!

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