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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 27 2:04 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Need to cancel order

A_Sunbeam opened this issue on Jun 10, 2023 · 3 posts
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A_Sunbeam ( ) posted Sat, 10 June 2023 at 5:53 AM · edited Thu, 28 November 2024 at 3:57 AM

Due to a glitsch somewhere I managed to order an item twice.

Please cancel Order# 113983942.

I wanted to use a gift cert to pay - but it was not accepted, so I tried again and that order went through and has been paid.

But the first attempt is stil there "unpaid" and I would like this to be cleared.

Thank you

Shaun

ShaniaB ( ) posted Sat, 10 June 2023 at 7:14 PM

Hello,

That order has been removed for you. Let us know if you need help with anything else :) 


A_Sunbeam ( ) posted Sun, 11 June 2023 at 2:15 AM

Thank you very much,

S

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