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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 20 10:28 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Payment issues

Samd opened this issue on Aug 08, 2023 · 3 posts
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Samd ( ) posted Tue, 08 August 2023 at 4:47 AM · edited Wed, 20 November 2024 at 2:35 AM

I have been trying to pay for an order, but neither Paypal or credit card want to work.

I get a Captcha error with PayPal  and a Caller denied error with my credit card.


I there anything i can do my end to fix this.


Thanks

ShaniaB ( ) posted Wed, 09 August 2023 at 11:41 AM

Hello Samd,

Sometimes PayPal will go through maintenance. Were you able to complete your purchase? Or are you still getting this error?


Samd ( ) posted Thu, 10 August 2023 at 4:34 AM

Well after two days of trying, it finally went though.

Not sure why Paypal would also cause my credit card to fail as well, or take two days for maintenance.


But its all good now.


Thanks

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