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Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 22 11:07 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Asked for a DS grab bag and got a Poser item for Ma Femme

speculoos opened this issue on Oct 31, 2023 ยท 8 posts
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speculoos ( ) posted Tue, 31 October 2023 at 10:25 AM ยท edited Mon, 23 December 2024 at 12:37 AM

Sorry but is it possible to get something for DS?

I asked for a DS item but I got a Poser one. See screenshot.

IrIbOJYTPbN1DcKUH0CQ6lllu6bqP7MGHlBEq1XP.png

I got this item:

https://www.renderosity.com/marketplace/products/154309/leisure-time

Thank you for your help.

ShaniaB ( ) posted Tue, 31 October 2023 at 2:28 PM

Hello Speculoos,

The product description mentions that this item should also work in Daz studio. Please let me know if this isn't the case and I will work on gifting you a new item.



speculoos ( ) posted Tue, 31 October 2023 at 2:37 PM

Hello Shania,

Sorry, I had not red the description. If it's said to work in DS then it's probably the case but it's useless to me since I don't use Dawn...

Thank you for your help.

speculoos

APlusDesign ( ) posted Thu, 02 November 2023 at 9:20 AM

Maybe try sending in a support ticket? I can't guarantee it'll be faster help that way but you could give it a try.

speculoos ( ) posted Thu, 02 November 2023 at 12:53 PM

Thank you for your interest in my post and for your suggestion! :)

APlusDesign ( ) posted Fri, 03 November 2023 at 10:03 AM
speculoos posted at 12:53 PM Thu, 2 November 2023 - #4477213

Thank you for your interest in my post and for your suggestion! :)

No problem! My ticket issue was resolved yesterday on the ticket and via the forum so hopefully your issue will be resolved promptly. Best of luck!

ShaniaB ( ) posted Sun, 05 November 2023 at 11:51 AM

Hi Speculoos,

I've gifted you another grab bag item. Please let me know if you received that successfully. Hope you enjoy the new item!


Sincerely,

ShaniaB.


speculoos ( ) posted Wed, 08 November 2023 at 10:44 AM

Thank you so much! Sorry, for my late reply here...

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