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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 15 12:48 pm)
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Since many of us paid a lot of money for this program even if the vendor closed it's store the program should still be working without being needing to connect to the internet. I checked my version too and I only can open it in demo version. Should we open a ticket to get this resolved ?
Well, the answer I got from support is... to put it mildly, unacceptable.
Dear [name]
I apologize for the inconvenience all versions of Blacksmith 3d Jan 3, 2023, are no longer available as well as the original developer. I wish we could do more to help. If you have any other issues, please don't hesitate to contact support.
So basically they are telling us that the software we legally bought from this site is... dead. Don't expect it to work, like, ever again.
To say I am dismayed and angry is an understatement. I wonder if this will happen to Poser. I wonder if I ever want to buy stuff frim here again.
No. See above. They are basically disavow the software. This is absolutely outrageous, especially without any notice.A post on Facebook reported an article from 9 years ago that Renderosity was going to take control over Blacksmith3D products and licensing. It might appear that things switching over new location or servers.
oh wow
I found this on his LinkedIn
Contract Software EngineerContract Software Engineer
Bondware IncBondware Inc
jan. 2014 - jan. 2017 · 3 jr 1 mndjan. 2014 - jan. 2017 · 3 jr 1 mnd
- Blacksmith3D acquired by Bondware
-Developed versions 6 and 7 of software product ( Windows and OS X ) with interface redesign, additional features, code modernization.
- Worked in team environment to focus on quality control, user experience and meeting development schedule.
- Maintained product, provided technical support, created documentation training materials
I moved on to Substance Painter but I know many people rely on this texturing program.
I actually found this thread because I have the same issue too. I really love Blacksmith and even though I have substance painter and zbrush, I tend to use Blacksmith for basic fixes. It also has unique features that other programs don't, like overlay an image on a obj and then have it update the texture align the image perfectly. Great for trying to overlay names, numbers and pictures on T-shirt textures.
I finally had some time to test it and I only needed to reregister with my license key. Thanks for fixing this !
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Hi, since Blacksmith3D closed his store, the signature stopped, but the program was still running. Now I receive a message that is impossible to validate the Pro version. The message says there is no internet connection, but that is not the case. I think they simply shut down the server. I've tried to contact them in many ways without success. Someone know how to contact him or how to make the software work without this internet validation, on the Pro version?