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Poser 12 F.A.Q (Last Updated: 2024 Nov 27 7:24 pm)



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Subject: "Attempting to Log in with New Credentials" Error

PenelopeFlynn opened this issue on Apr 01, 2024 · 6 posts
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PenelopeFlynn ( ) posted Mon, 01 April 2024 at 12:01 AM · edited Wed, 27 November 2024 at 10:17 AM

For the past few days I have been trying to log into Poser online to update my Purchases in the library in Poser 12 and 13.  But when I try to login I keep getting the message "Attempting to login with new credentials" then after a while of nothing happening, I get the message "Unable to log in with username/password". In an abundance of caution I went back and assured that I was using the proper username and password then tried again, but I continue to get this same message loop, even after rebooting the system. Any suggestions?

Sunfire ( ) posted Mon, 01 April 2024 at 12:51 PM

I too am having this problem.

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nerd ( ) posted Tue, 02 April 2024 at 4:02 PM
Forum Moderator

The two stores have different credentials. Double check you're on the correct store.


RedPhantom ( ) posted Tue, 02 April 2024 at 6:44 PM
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I'm having the same problem with Poser 11 and 12. Poser 13 works. Same credentials for all 3

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Sunfire ( ) posted Fri, 05 April 2024 at 1:55 PM

I am trying to log into Renderosity from the purchase tab, I don't have any purchases at Poser Software.

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donnena ( ) posted Sat, 06 April 2024 at 4:38 PM

Please try again.   A connection error was fixed...

if it still persists, please create a ticket with posersoftware.com


;>

Andy!

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