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MarketPlace Customers F.A.Q (Last Updated: 2024 Oct 04 8:01 am)
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Subject: New Scrolling Sales Items at Top of Page Forcing Page to Constantly Reload
Thank you for your feedback, I will forward on to our developers for review.On my iPad, the scrolling sales items at the top of the page (not the banner, the new “feature”) keep forcing the page to refresh. It is now too annoying t view the products below because each refresh moves where I am. If this keeps up, I will stop shopping here.
We've updated the site so that it won't jump around. There may be some weirdness with blank space around the Premier Releases, but we'll address that early next week. (We wanted to get this temporary fix out so that you and everyone else could browse in peace.)
Thanks again for reporting this, and please feel free to let us know any other feedback that you have.
I have no idea why my previous post has been deleted.
I was just asking why rwo lots of disorientating scrolling items was deemed necessary!
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Life is a beta.
In faecorum semper, solum profundum variat.
We just launched another improvement to the Premier Releases scroller, to fix any additional weirdness. It should also be more responsive on mobile.
Klutz: I'm not sure what happened there. I'm not seeing any previous posts from you on my end :(
Giana: Ah, that's not good! Totally understand how that can be disorienting. The scroller has been completely re-built, so that may have helped. Regardless, I'll make a note to see what we can do there (slowing down transitions, or some different kind of transition?)
Thanks again for all your feedback, and for shopping with us. As always, if you have any feedback about this change, please let me know.
Thank you very much for the repair, I will continue to shop. strandsWe've updated the site so that it won't jump around. There may be some weirdness with blank space around the Premier Releases, but we'll address that early next week. (We wanted to get this temporary fix out so that you and everyone else could browse in peace.)
Thanks again for reporting this, and please feel free to let us know any other feedback that you have.
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On my iPad, the scrolling sales items at the top of the page (not the banner, the new “feature”) keep forcing the page to refresh. It is now too annoying t view the products below because each refresh moves where I am. If this keeps up, I will stop shopping here.