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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Sep 08 1:12 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Reminder - Cancel HEAT now!!

nakamuram opened this issue on May 08, 2024 · 2 posts
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nakamuram ( ) posted Wed, 08 May 2024 at 11:57 PM · edited Mon, 09 September 2024 at 12:47 AM

My apologies This should be posted in the DAZ Studio Forum.  Unfortunately, I cannot select DAZ in the drop-down box.

Cancel your HEAT subscription now, if you are not using it.  I received my renewal notification on 5/3, and canceled it immediately.  Unfortunately, their reply says that my subscription will be cancelled on 6/3.  I have requested that the expiration date be changed to 5/3, as I have no use for their product and have not looked at it for two months.  My request was made in good faith, let us see how HEAT responds.

nakamuram ( ) posted Thu, 09 May 2024 at 1:25 PM

I just received a refund notification from HEAT.  My thanks to HEAT, they have resolved my issue to my satisfaction.  

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