Mon, Feb 17, 7:32 PM CST

Renderosity Forums / MarketPlace Customers

All Forums

Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham Forum Coordinators: Anim8dtoon

MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 17 10:18 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Reminder - Cancel HEAT now!!

nakamuram opened this issue on May 08, 2024 · 2 posts
Back to Forum Print
nakamuram ( ) posted Wed, 08 May 2024 at 11:57 PM · edited Mon, 17 February 2025 at 7:21 PM

My apologies This should be posted in the DAZ Studio Forum.  Unfortunately, I cannot select DAZ in the drop-down box.

Cancel your HEAT subscription now, if you are not using it.  I received my renewal notification on 5/3, and canceled it immediately.  Unfortunately, their reply says that my subscription will be cancelled on 6/3.  I have requested that the expiration date be changed to 5/3, as I have no use for their product and have not looked at it for two months.  My request was made in good faith, let us see how HEAT responds.

nakamuram ( ) posted Thu, 09 May 2024 at 1:25 PM

I just received a refund notification from HEAT.  My thanks to HEAT, they have resolved my issue to my satisfaction.  

Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.