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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 04 12:43 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Merging Gift Certificates


KageRyu ( ) posted Tue, 04 June 2024 at 1:41 PM · edited Wed, 04 December 2024 at 2:36 AM

Can Multiple gift certificates be merged into one?

I know it used to be possible if a customer reached out and asked.


On that note, I wish the options for Reward Gift Certificates provided more varied options for amounts rather than just $5, $10, $50.

The New HD Toaster from Wamco toasts bread more evenly and acurately than Standard Toasters. Take advantage of the FULL resolution of your bread and try one today, because if your toast isn't in High Definition, you are not getting the most of your toast!


RFreise ( ) posted Tue, 04 June 2024 at 2:03 PM

Same here


lauraguo ( ) posted Tue, 04 June 2024 at 2:33 PM · edited Tue, 04 June 2024 at 2:33 PM

Yes, we can merge gift certificates. You can open a support ticket here for that: https://support.renderosity.com/ 

What other Reward gift cert options would you like to see? That's something we can look into.

Thanks for reaching out,

Laura


RFreise ( ) posted Tue, 04 June 2024 at 2:56 PM

$20 and $30 would be nice


KageRyu ( ) posted Tue, 04 June 2024 at 3:23 PM

I think it would be great to maybe get rewards at $5 increments or $10 Increments up to the current $50.  For example, if I have 2500 rewards points, that would normally be one $5 and two $10 gift certificates I think it would be great to simply get a $25 certificate.

Alternately, allowing using multiple Gift Certificates on an order would achieve the same goal and be just as good IMHO, then staff would not have to manually merge gift certificates and customers would be able to use rewards with more ease.

Just my thoughts.

The New HD Toaster from Wamco toasts bread more evenly and acurately than Standard Toasters. Take advantage of the FULL resolution of your bread and try one today, because if your toast isn't in High Definition, you are not getting the most of your toast!


RFreise ( ) posted Tue, 04 June 2024 at 4:29 PM

Allowing using multiple Gift Certificates on an order would be great


lauraguo ( ) posted Tue, 04 June 2024 at 4:59 PM · edited Tue, 04 June 2024 at 4:59 PM

Not sure which route we'll take, but sounds like the main thing is being able to use all your available gift certificate balance on an order. 

Thanks for the feedback, I'll pass this on to the team :)


RFreise ( ) posted Tue, 04 June 2024 at 5:33 PM

Cool thanks


ebasham ( ) posted Wed, 05 June 2024 at 9:04 AM
Site Admin

RFreise posted at 4:29 PM Tue, 4 June 2024 - #4485702

Allowing using multiple Gift Certificates on an order would be great

We have submitted a development request for this feature. We have several priorities including some exciting site design/usability improvements! We do, however, see the value and practicality of such a feature.



RFreise ( ) posted Wed, 05 June 2024 at 12:31 PM

Thank You


KageRyu ( ) posted Wed, 05 June 2024 at 12:49 PM

thank you

The New HD Toaster from Wamco toasts bread more evenly and acurately than Standard Toasters. Take advantage of the FULL resolution of your bread and try one today, because if your toast isn't in High Definition, you are not getting the most of your toast!


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