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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 20 10:28 am)

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Subject: Download Reset

synap7 opened this issue on Aug 26, 2020 · 22 posts
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synap7 ( ) posted Wed, 26 August 2020 at 6:07 AM · edited Wed, 20 November 2024 at 10:33 AM

Greetings, I would like to request a reset of my download limit.

Brittany ( ) posted Wed, 26 August 2020 at 9:28 AM

I have reset your downloads. Have a great day! :)

synap7 ( ) posted Wed, 26 August 2020 at 8:55 PM

Thank you.

Brittany ( ) posted Thu, 27 August 2020 at 9:42 AM

Happy to help :)

rvance74 ( ) posted Thu, 15 October 2020 at 8:59 AM

I'm getting a download limit on a few of the items I have for some reason. Others were downloaded more or the same from the same vendor with no problems. Could i get a reset on the download limit. Thanks.

jennblake ( ) posted Thu, 15 October 2020 at 2:59 PM

Hi. 😄 I have reset your downloads for you.

rvance74 ( ) posted Fri, 16 October 2020 at 1:59 PM

Thank you for your attention to this. Have a good day.

jennblake ( ) posted Fri, 16 October 2020 at 2:18 PM

Happy to help. 😄

Helllf ( ) posted Thu, 26 November 2020 at 12:19 PM

Hello, I've got the same problem with several of my items. Could you please reset the download limits?

Thanks in advance!

jennblake ( ) posted Fri, 27 November 2020 at 6:28 PM

those are now reset for you. It is always best to post a new thread for any issues you need help with so they are not missed. 😄 Sorry for the delay in responding as I didnt' see this previously.

MajinBoo ( ) posted Fri, 27 November 2020 at 10:54 PM

First time this has every happened but I need a reset on my download only one of my products won't let me download through Poser

Helllf ( ) posted Sat, 28 November 2020 at 3:06 PM

Thanks, Jennblake!

mymacuser ( ) posted Sun, 18 April 2021 at 10:27 AM

Hi Due to a system crash I lost my downloads, could you please reset my download limit, thanks

Melbourne ( ) posted Sun, 26 September 2021 at 10:00 AM

Hi. Could you please reset my download limit. Thank you.

jennblake ( ) posted Mon, 27 September 2021 at 10:05 AM

Both are reset. 😄

Nyghtfall ( ) posted Wed, 13 October 2021 at 2:48 AM

Reset please...

Nyghtfall ( ) posted Wed, 13 October 2021 at 6:51 AM
Nevermind...

buckthorn ( ) posted Sun, 06 November 2022 at 9:56 AM

Hello! Please reset my download limit. Thank you!

jennblake ( ) posted Mon, 07 November 2022 at 12:13 PM

This has been done for you.

We sometimes do not get a notice of replies to threads in the forums. It is always best to start a new thread for yourself when requesting help to ensure we will see it. 😄 

leeleen ( ) posted Tue, 08 November 2022 at 8:16 AM

 Download limit. Please reset. 

jennblake ( ) posted Mon, 14 November 2022 at 10:08 AM

Done. 

TAR852 ( ) posted Mon, 08 July 2024 at 12:06 AM

can i get a reset ?  i cant download anything new pc, i only was able to once or twice on the old pc 


i tried many times but network eror an then i got to start agian

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