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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 25 3:12 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Payment refused Paypal??

thefixer opened this issue on Oct 24, 2024 · 6 posts
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thefixer ( ) posted Thu, 24 October 2024 at 10:35 AM · edited Wed, 25 December 2024 at 6:01 PM

Is this a site issue or a Paypal issue..? I've checked my card and it's within date. Just tried purchasing two items and it's declined payment....

Injustice will be avenged.
Cofiwch Dryweryn.

tim ( ) posted Thu, 24 October 2024 at 10:48 AM
Site Admin

We are aware of  this issue and currently working with PayPal/Braintree to resolve.

-Tim

ebasham ( ) posted Thu, 24 October 2024 at 11:03 AM
Site Admin
If you can use the Credit Card payment method instead of PayPal, it should work. Other customers have reported this.


thefixer ( ) posted Thu, 24 October 2024 at 11:09 AM

Thank you both...

Injustice will be avenged.
Cofiwch Dryweryn.

graetzel ( ) posted Wed, 27 November 2024 at 10:53 AM

hiho, is there again a problem with paypal? After clicking on the paypal logo a small window opens but no paypal login available, only a ring of death ... 8-/


graetzel ( ) posted Wed, 27 November 2024 at 2:04 PM

ok, now it worked!

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