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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 25 4:26 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Payment refused Paypal??


thefixer ( ) posted Thu, 24 October 2024 at 10:35 AM · edited Mon, 23 December 2024 at 11:00 AM

Is this a site issue or a Paypal issue..? I've checked my card and it's within date. Just tried purchasing two items and it's declined payment....

Injustice will be avenged.
Cofiwch Dryweryn.


tim ( ) posted Thu, 24 October 2024 at 10:48 AM
Site Admin

We are aware of  this issue and currently working with PayPal/Braintree to resolve.

-Tim


ebasham ( ) posted Thu, 24 October 2024 at 11:03 AM
Site Admin
If you can use the Credit Card payment method instead of PayPal, it should work. Other customers have reported this.



thefixer ( ) posted Thu, 24 October 2024 at 11:09 AM

Thank you both...

Injustice will be avenged.
Cofiwch Dryweryn.


graetzel ( ) posted Wed, 27 November 2024 at 10:53 AM

hiho, is there again a problem with paypal? After clicking on the paypal logo a small window opens but no paypal login available, only a ring of death ... 8-/



graetzel ( ) posted Wed, 27 November 2024 at 2:04 PM

ok, now it worked!


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