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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 01 7:38 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
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Subject: Newsletter freebie not available


Torquinox ( ) posted Tue, 22 October 2024 at 12:56 PM · edited Tue, 03 December 2024 at 4:16 AM
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Hi! I have forgotten to complain about this: The newsletter freebie battleship has been unavailable for download. I don't know when it's supposed to expire. At first, I thought it was expired but it should still work and it doesn't. And anyway, near as I can tell, it never worked. I've been trying it at odd intervals for a few weeks now. Can anybody please help?


TimaC ( ) posted Tue, 22 October 2024 at 1:48 PM
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Hello

I am sorry that you weren't able to download the freebie.  They do in fact expire, that was September's free item so it expired on September 30th 2024

I can send you a link to download it since you missed it.

Thank You,

Tima C - Marketplace Manager, Renderosity


Torquinox ( ) posted Tue, 22 October 2024 at 6:53 PM
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Thank you Tima! I appreciate that.


Torquinox ( ) posted Thu, 24 October 2024 at 10:43 AM
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I have a different question: I'm searching my emails and it appears there is no newsletter freebie for October? I am getting Community Newsletters. That doesn't seem to be the problem. What am I missing?


msansing ( ) posted Thu, 24 October 2024 at 3:47 PM
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Torquinox posted at 10:43 AM Thu, 24 October 2024 - #4490727

I have a different question: I'm searching my emails and it appears there is no newsletter freebie for October? I am getting Community Newsletters. That doesn't seem to be the problem. What am I missing?

There is not a newsletter freebie for this month. There will be one in November. 


Torquinox ( ) posted Sun, 27 October 2024 at 5:30 PM
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Good to know. Thx.


Torquinox ( ) posted Thu, 07 November 2024 at 1:50 PM
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Ok. So it's November. Is there a Newsletter Freebie? If so, it's not shown up in the mail. Maybe it's not a thing any more?


TimaC ( ) posted Fri, 08 November 2024 at 12:49 PM
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Torquinox posted at 1:50 PM Thu, 7 November 2024 - #4491088

Ok. So it's November. Is there a Newsletter Freebie? If so, it's not shown up in the mail. Maybe it's not a thing any more?

As it stands right now, no.  There will be no freebie in the daily newsletter.  I am working hard to implement a new system for newsletter freebies for 2025 but it takes some planning as the products need to be for Poser and DS platforms.  Please be patient as I work to create a robust system of free items for our newsletter recipients :)

Thank You!

Tima C


Torquinox ( ) posted Sat, 09 November 2024 at 5:22 PM
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Thanks Tima. Will wait to see :)


WandW ( ) posted Sun, 01 December 2024 at 7:38 AM
TimaC posted at 12:49 PM Fri, 8 November 2024 - #4491139

Torquinox posted at 1:50 PM Thu, 7 November 2024 - #4491088

Ok. So it's November. Is there a Newsletter Freebie? If so, it's not shown up in the mail. Maybe it's not a thing any more?

As it stands right now, no.  There will be no freebie in the daily newsletter.  I am working hard to implement a new system for newsletter freebies for 2025 but it takes some planning as the products need to be for Poser and DS platforms.  Please be patient as I work to create a robust system of free items for our newsletter recipients :)

Thank You!

Tima C

I wish I had known this, as I had just been searching through emails trying to figure out how I had missed October and November's newsletter freebies... :(

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