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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 20 10:28 am)

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Subject: Newsletter freebie not available

Torquinox opened this issue on Oct 22, 2024 ยท 9 posts
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Torquinox ( ) posted Tue, 22 October 2024 at 12:56 PM ยท edited Wed, 20 November 2024 at 3:43 PM

Hi! I have forgotten to complain about this: The newsletter freebie battleship has been unavailable for download. I don't know when it's supposed to expire. At first, I thought it was expired but it should still work and it doesn't. And anyway, near as I can tell, it never worked. I've been trying it at odd intervals for a few weeks now. Can anybody please help?

TimaC ( ) posted Tue, 22 October 2024 at 1:48 PM
Site Admin

Hello

I am sorry that you weren't able to download the freebie.  They do in fact expire, that was September's free item so it expired on September 30th 2024

I can send you a link to download it since you missed it.

Thank You,

Tima C - Marketplace Manager, Renderosity

Torquinox ( ) posted Tue, 22 October 2024 at 6:53 PM

Thank you Tima! I appreciate that.

Torquinox ( ) posted Thu, 24 October 2024 at 10:43 AM

I have a different question: I'm searching my emails and it appears there is no newsletter freebie for October? I am getting Community Newsletters. That doesn't seem to be the problem. What am I missing?

msansing ( ) posted Thu, 24 October 2024 at 3:47 PM
Site Admin
Torquinox posted at 10:43 AM Thu, 24 October 2024 - #4490727

I have a different question: I'm searching my emails and it appears there is no newsletter freebie for October? I am getting Community Newsletters. That doesn't seem to be the problem. What am I missing?

There is not a newsletter freebie for this month. There will be one in November. 

Torquinox ( ) posted Sun, 27 October 2024 at 5:30 PM

Good to know. Thx.

Torquinox ( ) posted Thu, 07 November 2024 at 1:50 PM

Ok. So it's November. Is there a Newsletter Freebie? If so, it's not shown up in the mail. Maybe it's not a thing any more?

TimaC ( ) posted Fri, 08 November 2024 at 12:49 PM
Site Admin

Torquinox posted at 1:50 PM Thu, 7 November 2024 - #4491088

Ok. So it's November. Is there a Newsletter Freebie? If so, it's not shown up in the mail. Maybe it's not a thing any more?

As it stands right now, no.  There will be no freebie in the daily newsletter.  I am working hard to implement a new system for newsletter freebies for 2025 but it takes some planning as the products need to be for Poser and DS platforms.  Please be patient as I work to create a robust system of free items for our newsletter recipients :)

Thank You!

Tima C

Torquinox ( ) posted Sat, 09 November 2024 at 5:22 PM

Thanks Tima. Will wait to see :)

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