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Poser - OFFICIAL F.A.Q (Last Updated: 2024 Nov 09 11:21 pm)



Subject: Problem with Poser4U


Solar384 ( ) posted Mon, 12 November 2001 at 10:05 AM · edited Fri, 02 August 2024 at 6:41 PM

After seeing Catharina's new Senior Michael texture, I decided to take the plunge and join Poser4U. The sign-up went fine and my credit card was charged, but the log-in and password do not work. Although, this is an inconvenience, what really bothers me is the response I recieved. I am told in an email reply that she has a backlog of emails and is unable to help me today. Maybe it's just a form letter to let me know they recieved my email. But, certainly a problem like this should be worked out quickly. I'll follow up when I get going.


wgreenlee1 ( ) posted Mon, 12 November 2001 at 10:22 AM

yep i agree,they should not charge your credit card until your access is confirmed,that is a bad business practice,i would make sure that Catherine is notified of it so maybe she'll make the changes i had no problem when i joined but if your card is charged instantly then should recieve instant access make sure you let her know whats going on!


SAMS3D ( ) posted Mon, 12 November 2001 at 10:33 AM

I also took the plunge today and all went well. Had a little problem with the subscription site but that was it. Sharen


pokeydots ( ) posted Mon, 12 November 2001 at 12:18 PM

Catherine will get back to you as quickly as she can, I was already a member and something went wrong with my password, and she straightened it out pretty quick. good luck :)

Poser 9 SR3  and 8 sr3
=================
Processor Type:  AMD Phenom II 830 Quad-Core
2.80GHz, 4000MHz System Bus, 2MB L2 Cache + 6MB Shared L3 Cache
Hard Drive Size:  1TB
Processor - Clock Speed:  2.8 GHz
Operating System:  Windows 7 Home Premium 64-bit 
Graphics Type:  ATI Radeon HD 4200
•ATI Radeon HD 4200 integrated graphics 
System Ram:  8GB 


welcomesite ( ) posted Mon, 12 November 2001 at 2:38 PM

I'm sure that it's an autoresponse Solar. I do know that there are some kind of email problems going on though, I tried to email her at her catharina@renderocity.com address and it bounced back as 'undeliverable'. I suppose that you 'pasted' your username and password in, instead of typing them. When I've had problems such as this, I've sometimes found that I wasn't being 'case-sensitive', or sometimes.. I pasted a password or username and there was a blank space at the end that screwed up the log-in. She'll take care of you soon. Also remember that English isn't her first language (she speaks 4 languages) and that can also cause misunderstandings, at times. Good luck


Solar384 ( ) posted Mon, 12 November 2001 at 4:12 PM

I got a response from Ms. Harders and I'm all set now. She sent me another link to try snd that fixed my prob. She is so nice and her texture work is amazing. Tammy, senior Mike looks great. I can't wait to check him out. Now if I could get Pokeydots to quit tempting my CC with those Boris pics! Solar


pokeydots ( ) posted Mon, 12 November 2001 at 4:15 PM

lol Solar, guess I'll have to post another one, there are so many things you can do with him !!

Poser 9 SR3  and 8 sr3
=================
Processor Type:  AMD Phenom II 830 Quad-Core
2.80GHz, 4000MHz System Bus, 2MB L2 Cache + 6MB Shared L3 Cache
Hard Drive Size:  1TB
Processor - Clock Speed:  2.8 GHz
Operating System:  Windows 7 Home Premium 64-bit 
Graphics Type:  ATI Radeon HD 4200
•ATI Radeon HD 4200 integrated graphics 
System Ram:  8GB 


Catharina Przezak ( ) posted Mon, 12 November 2001 at 4:30 PM

Attached Link: http://www.poser4u.com

IHello, if you wrote to webmaster@poser4u.com or contact@poser4u.com it's an autoresponse e-mail to let you know that I get your e-mail. Normal I answer irect if I am Online. you can wrote also in the future to support@renderocity.com or contact@renderocity.com . I check right now the catharina@renderocity.com e-mail and all work ok maybe was a server error but now all is Ok. If you have any problems in the future please log in to my forum at poser4u and not here at renderosity. Thank you Catharina


Ghostofmacbeth ( ) posted Mon, 12 November 2001 at 5:06 PM

Catharina ...One problem with going to your forum to report problems is that unless you can log in you can't go there. S Just pointing that out..



Catharina Przezak ( ) posted Mon, 12 November 2001 at 5:13 PM

THAT IS TRUE! BUT I WROTE : IF YOU HAVE ANY PROBLEMS IN THE FUTURE! log in to my forum at poser4u and not here at renderosity. I can not always see the messages here at renderosity, one of member wrote today about this message in my forum. Cath


Ghostofmacbeth ( ) posted Mon, 12 November 2001 at 5:32 PM

Oops .. Missed the future part to Solar .. I just thought it meant in general and all. Sorry about that S



Catharina Przezak ( ) posted Mon, 12 November 2001 at 6:26 PM

Attached Link: http://www.poser4u.com

HERE A SAMPLE FOF MY NEW CHARACTER FOR MICHAEL. HOPE YOU LIKE THIS TEST CATH


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