Each time I try to make a purchase I get the following error, Please tell me that my card is not being charged being that I made a few attempts to make a purchase, Now I know it is not my card because I just purchased something from daz and I made sure I typed my card number in correctly and filled out all the proper info in all fields. Order Processing Failure! AVS Failed: RC=U, Problem connecting to the AVS server, please try again. Error: Could not find an Access.ez owned by root

Any problem with the store; I recommend going down the side-column under "Admin Forums" and click on Store Contact. THis'll take you to the forum devoted to Store problems & concerns - even better; there's a link to EMail them directly just below the heading. mailto:store@renderosity.com The few times I've had problems, a posting or an EMail, or sometimes both from there, I've always recieved a courtious & satisfactory resolution from Yvette in pretty short order (Not 24/7, however, so be patient & she'll deal with the problem). From other postings, I see they're busy implimenting some refinements & improvements to the system (Like my personal favorite, the shopping basket WISHLIST option) and they're ironing out bugs as fast as they can. Problems occur. But they have an excellent record of resolving them.

oh, I had this problem too a few times, then I changed my browser (DAZ only works for me with IE - and Renderosity only works with Netscape) since this I have no problems. Hope this could help - it is a try

I had this problem when some site changed my browser's default security settings. When I reset them, it was fine.

Mesh Magik - I don't show any purchases for you. This error shows you are not even getting to the secure portion of the site. I would check your browser settings. We are now set for 128 bit encryption. If you are using a MAC, netscape communicator will work better for you right now. Please try again and email me at yvette@bondware.com if you still can't get through. Might have to call some higher powers to look :) leather guy - thanks for the vote of confidence :) yvette

i DON'T UNDERSTAND THIS AT ALL,I have made many many purchases at the store and never ever ran into this problem until now. My account is not the problem and I purchased a hair model from DAZ, So It is not my browser that is causeing this problem. Here is what happenns when I try to make a purchase, I do have far more then the funds needed in the bank so the visa check card should work but it's not amd I have used this card to make purchases before at renderosity. Chaps for Michael $14.00 10/20/2001 N/A MMChaps4073.zip Super Slim Jeans for Michael $12.00 10/20/2001 N/A MMSlimJeans3911.zip Ray's Awesome Abs Morph Kits $12.00 09/01/2001 N/A Ray2728.zip Mikey's Teen Morph Kit $15.00 09/01/2001 N/A Mikey303000.zip Andygraph -CYBORG IT.A.01 Mech.Head- PC $14.00 09/01/2001 N/A CYBORG_H_MEC_PC3720.zip Kain character $9.95 09/01/2001 N/A KAIN 3767.zip Victoria Straight Jeans $12.00 08/17/2001 N/A StrightJeans3348.zip Kira for Daz Milennium Girl $18.00 08/17/2001 N/A kira3643.zip Edo $28.00 08/17/2001 N/A EdoPack3537.zip Fantasy Vicki $15.00 08/17/2001 N/A hssfantasyvicki3253.zip BrianR Vicky clothing collection II $10.46 08/17/2001 N/A The MikePlusPack $14.00 08/17/2001 N/A mikepluspack3318.zip Jose Cortes $22.00 08/11/2001 N/A Jose Cortes3535.zip Paco face and Texture Set $20.00 08/11/2001 N/A PACO2818.zip Harley-Davidson PAN-HEAD Custom Parts $20.00 08/04/2001 N/A Harley-Davidson Custom 1 $30.00 08/04/2001 N/A Remapped Alien Texture & Morph Pak $10.00 07/23/2001 N/A Braided-Strands-Hair $10.00 07/11/2001 N/A Vanessa $12.00 07/11/2001 N/A Sheba for Victoria $15.00 07/11/2001 N/A Victoria Biker Jacket $12.00 07/09/2001 N/A Victoria Leather Jeans $12.00 07/09/2001 N/A Carly, a texture set for victoria 1 and 2 $14.95 07/09/2001 N/A Quality Sandal for Vicky $10.00 07/09/2001 N/A Chaps & Biker Boots For Voluptuous Vicky $15.00 07/09/2001 N/A Victoria Half Finger Glove $10.00 07/09/2001 N/A Alice for Victoria $16.00 06/02/2001 N/A Sasha for Victoria $15.00 06/02/2001 N/A Carlos Forte $17.00 05/26/2001 N/A Fashion Pack for Michael $15.00 05/26/2001 N/A Textures for Victoria's Clothes Pack $5.00 05/26/2001 N/A Mike's Sleazy Shirt $5.00 05/26/2001 N/A Voluptuous Vicki: Morphs, Deformers, and Poses $15.00 05/26/2001 N/A 21VVPC556.zip Carmen Texture for Vickie $10.00 05/26/2001 N/A Jamal PremiumPack for Michael $19.99 05/25/2001 N/A Leo Texture set for Michael $15.00 05/24/2001 N/A Ariel Hair for Victoria and Posette $9.99 05/24/2001 N/A Mariah Hair for Victoria and Posette $9.99 05/24/2001 N/A Kellie for Victoria $9.99 05/24/2001 N/A Kellie Hair for Victoria and Posette $9.99 05/24/2001 N/A The error I keep getting when I hit purchase and I made very sure all my information was correct.

Still waiting....

hmmm, let me ask a couple more people. I'll get back with you. It's not related to your account, it cannot access the AVS server. yvette

The error: "Order Processing Failure! AVS Failed: RC=U, Problem connecting to the AVS server, please try again." means it is not you, or your account, it is not your browser, nor our servers. That error means that the AVS server (not owned or controlled by us) is down. Looking over our records of other purchase attempts today, it appears that the AVS server is not completely down, but definitely struggling. I'm going to call our processor to find out when the problems are expected to be resolved. I'm very sorry about the inconvenience, and hope you'll try again once we verify the problem has been fixed. Thanks, Jenifer