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Carrara F.A.Q (Last Updated: 2024 Dec 23 11:50 pm)

 

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Subject: Please help me! XP and Carrara

Zhukov opened this issue on Feb 03, 2002 · 9 posts
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Zhukov ( ) posted Sun, 03 February 2002 at 2:39 PM · edited Wed, 25 December 2024 at 8:25 AM

Greetings, Please accept my apologies if this question has been asked before and answered. Im getting an error in WinXP after i just installed Carrara1.0 (i also tried to run it with the 1.1 updater) it gives me this error, "The required file MSVCRT.dll is not the correct version, please reinstall the application" I reinstall and no luck, can anyone help me out, i tried to run it in Win98 Compatibility mode, but no luck also. HELP! Thanks in Advance, Z

geep ( ) posted Sun, 03 February 2002 at 5:02 PM

MSVCRT.dll is (I believe) a video driver. Check your display setings and perhaps run ... directX diagnostics. ;=]

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cheers,

dr geep ... :o]

edited 10/5/2019


Zhukov ( ) posted Sun, 03 February 2002 at 5:14 PM

how? how?

ewinemiller ( ) posted Sun, 03 February 2002 at 8:55 PM

Zhukov, msvcrt.dll is the Microsoft Visual C++ Runtime dynamic link library. It's bundled with a bunch of other dlls so you have to install them all at the same time. This MS knowledge base article will point you at the latest versions. That should fix your problem. However since this will replace/update the dlls that just about every windows application uses, you may want to back up your machine before trying it. http://support.microsoft.com/directory/article.asp?ID=KB;EN-US;Q259403 Good Luck, Eric Winemiller Digital Carvers Guild Freeware and commercial 3D extensions http://digitalcarversguild.com

Eric Winemiller
Digital Carvers Guild
Carrara and LightWave plug-ins

Michael_C ( ) posted Mon, 04 February 2002 at 9:03 AM

I had the same problem, but it turned out to be my fault. I confused the old 1.01 updater with the required 1.1 updater. After running the correct 1.1 updater, Carrara started correctly with no MSVCRT message.

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Stacey ( ) posted Tue, 05 February 2002 at 2:00 PM

Where did you get the Required 1.1 updater from? The one I used was from Eovia.

Michael_C ( ) posted Wed, 06 February 2002 at 7:17 AM

This was the updater from Eovia. I e-mailed them when I had the problem and they indicated they were aware of the problem, but the 1.1 patch had fixed it as far as they knew. My own situation involved installing Carrara on a new computer. I'd copied over all my files but mixed up the 1.01 patch from MetaCreations and 1.1 from Eovia. When I sorted that out and ran the right one everything worked. If yours is a Windows upgrade you probably should reinstall Carrara and reapply the update. If you're still having trouble I'd ask Eovia technical support. Good luck.

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Stacey ( ) posted Wed, 06 February 2002 at 1:47 PM

I will try reinstalling today

hoborg ( ) posted Fri, 15 February 2002 at 6:24 PM

If you are still trying to run it with Win98 Compatibility mode, turn it off after updating to 1.1.

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