Sat, Jan 25, 12:11 AM CST

Renderosity Forums / MarketPlace Customers

All Forums

Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 22 1:39 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Cannot download my purchase

drafter69 opened this issue on May 24, 2002 · 6 posts
Back to Forum Print
drafter69 ( ) posted Fri, 24 May 2002 at 5:50 PM · edited Thu, 12 December 2024 at 9:58 PM

I placed my order. Your credit card merchant account accepted the order. I received a confirmation about my order. Why can't I download my purchase. This is a poor way to run a company.

ClintH ( ) posted Fri, 24 May 2002 at 5:57 PM

Hello, Thank you for purchasing from Renderosity's MarketPlace. As part of our verfication process we ask that you send us the toll free or security number off the back of your credit card along with your Renderosity member name. When we have that information, we'll be happy to activate your purchase. Send this information to store@renderosity.com This is for first time purchases only. All future purchases will be available for immediate downloading. Clint Hawkins Renderosity MarketPlace Manager

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

drafter69 ( ) posted Fri, 24 May 2002 at 6:03 PM

Why do I have to send it again? It was sent with the original credit card order.

ClintH ( ) posted Fri, 24 May 2002 at 6:30 PM

For security reasons. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

drafter69 ( ) posted Fri, 24 May 2002 at 6:48 PM

Hey, it's your system and you can do as you please but remember that it's my money and I spend it where I please!

ClintH ( ) posted Fri, 24 May 2002 at 7:10 PM

Very true. This is for first purchases only. All future credit card purchases are available for immediate downloading. Thanks for shopping at the Renderosity MarketPlace! Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.