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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 02 8:03 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Pending products


Hisminky ( ) posted Sun, 09 June 2002 at 8:57 PM ยท edited Sun, 02 February 2025 at 8:30 AM

Hi Clint, I've uploaded 3 products this week and the oldest of the 3(uploaded a week or so ago) is still pending. The other two products were released in 2-3 days. Is there a reason why that one isn't being released? It still shows as pending, but no tester assigned. Thanks


ClintH ( ) posted Mon, 10 June 2002 at 8:04 AM

I assume the testers dont have the RDNA Scape clothing. I'll check right now. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent



All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))



ClintH ( ) posted Mon, 10 June 2002 at 8:06 AM

Yep - Thats the case. If a product requires a 3rd party product for testing it may take us a little longer than normal since we have to obtain the 3rd party product. I'll contact Syyd today. Thanks. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent



All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))



Hisminky ( ) posted Mon, 10 June 2002 at 9:26 AM

Thanks Clint. You da bestest. Terri


Hisminky ( ) posted Sun, 16 June 2002 at 4:31 PM

Is there a time limit for pending products? THe texture that I had pending(waiting for testing and approval) has vanished from my Pending list. I never got an email as to whether it was approve or anything. Its just gone. Help?


ClintH ( ) posted Sun, 16 June 2002 at 5:11 PM

An E-Mail should have been sent to you from the tester. There were a few problems with the product file. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent



All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))



Hisminky ( ) posted Sun, 16 June 2002 at 5:15 PM

I never got the email. I went back 4 days in my mail and nada.


ClintH ( ) posted Sun, 16 June 2002 at 5:20 PM

I will notify the tester right now. Is the E-Mail addy you have registered here correct? Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent



All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))



ronmolina ( ) posted Sun, 16 June 2002 at 5:26 PM

Hisminky I sent this e-mail to you at your aol account listed in the readme: Subj: Renderosity Testing Date: 6/16/2002 3:34:28 PM Eastern Daylight Time Wrom: JMVRESKP To: Deidrianne File: Pants.jpg (24969 bytes) DL Time (TCP/IP): < 1 minute Hello, I am currently testing your Tiger Textures for the Renderosity MarketPlace and found that: 1) Your Mat Pose file for the pants does not work and causes a Poser error message to appear. See the attached jpg. It appears the pz2 file is not properly formatted. 2) You did not include a proper readme file. You need a detailed file listing. You should get lateias program which will do this for you. See the Merchants Forum. When your submission is ready for review again please re-upload. Contact me if you have any questions. Thanks, Ron Molina Renderosity Admin/MarketPlace Tester


Hisminky ( ) posted Sun, 16 June 2002 at 6:08 PM

Okay, I got it. That was my alternate email. Thanks guys, sorry for the fussing. *Muah Terri


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