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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 13 2:00 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Store Help

SVicious opened this issue on Nov 20, 2002 · 6 posts
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SVicious ( ) posted Wed, 20 November 2002 at 5:39 PM · edited Wed, 15 January 2025 at 3:17 AM

I recently purchase 3 items from the store its been a good week I used paypal to pay for it and the checks have cleared but I have yet to be able to download what I bought I sent a email about this and still have not heard anything. I would like to know whats the deal? Scott

ivyroses ( ) posted Thu, 21 November 2002 at 9:18 AM

Might want to send another e-mail to the store@renderosity.com address. Your previous request might of gotten lost in the shuffle. The store staff is really good at working things out & are prompt to do so.

SVicious ( ) posted Sat, 23 November 2002 at 12:31 PM

I have sent them 2 emails I have yet to recieve anything from them I am getting rather pist off excuse my language about this someone from renderosity better tell me what the hell is going on!

ClintH ( ) posted Sat, 23 November 2002 at 1:16 PM

Your downloads are ready. I just checked and looks like they have been ready for you to get. Select My Shopping Cart on the side bar and then Purchase History / Downloads. You should be able to get your downloads from there. If you have any problems please let me know. Thanks, Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

SVicious ( ) posted Sat, 23 November 2002 at 2:18 PM

no still says waiting on payment

ClintH ( ) posted Sat, 23 November 2002 at 2:58 PM

Ok - They are still listed in the unpaid purchases. Our office administrator StaceyG will have to check the patpal site to make sure the funds have been approved. She will do this on Monday since the office is closed until then. Sorry for the delays on this. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

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