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Search Results: Comments
193 comments found!
Thread: Payment hiccup | Forum: MarketPlace Customers
Thread: CuriousLabs treating long time customer very badly | Forum: Poser - OFFICIAL
Congratulations!!! Kudos go out to Curious Labs and especially Tori for getting this dealt with. :) Way to go, Rita!!!
Thread: CuriousLabs treating long time customer very badly | Forum: Poser - OFFICIAL
*" Boy.....it must be nice to have so many people going to bat for you.
I need to meet Rita. She must be a really, really wonderful person to inspire such a reaction from others with her complaints.
I don't spend time at the usenet group. Perhaps I am missing out on something."
She really is a wonderful person and is loved by many members of the NG---most of us would go to great lengths to see that she was not abused or disrespected in any way or even inconvenienced.
And perhaps you are missing out. You won't know until you try hanging out there. alt.binaries.3d.poser
Come by see what it is you are missing.
Laura
Thread: CuriousLabs treating long time customer very badly | Forum: Poser - OFFICIAL
While it may have been Digital River I dealt with, so far with you assuring everyone that you made arrangements with Rita, and that this whole thing had been handled before this was posted seems to be a bit of jumping the gun on your part. Look, I'm really not trying to be argumentative, but you haven't made any arrangements and it hasn't been handled. So why would you say that it had? Again, my skepticism regarding your high quality of customer care seems to be well founded.
Thread: CuriousLabs treating long time customer very badly | Forum: Poser - OFFICIAL
Tori, Perhaps you were thinking of another customer? It appears that there are holes in your customer service techniques if there are this many problems with Rita and she says she has nothing from you yet. I've watched this problem unfold in the NG, and I have to say, I have not been impressed with your responses so far. I myself had a problem with you (*CL & DR) on my order. You lost my payment. I spent hours on the phone getting it straight and while I did get my copy, it cost me LOTS of money and time in long distance calls and frustration. All for an "Oops" from your customer rep. Maybe someone needs to contact Rita Denenberg from Curious Labs---I'm sure you have her number by now, and get this cleared up once and for all... Laura
Thread: CuriousLabs treating long time customer very badly | Forum: Poser - OFFICIAL
CL should maybe stop treating everyone with blanket policy and try actually investigating the claims before issuing a canned response. Rita is by NO MEANS a thief or a problem, just a very good, loyal and long term customer. If they would like to continue to recieve that type of loyalty, maybe they should act like they deserve it. I understand about them wanting to protect themselves. But treating everyone the same and with the same level of suspicion is no way to go about it. I've already contacted CL about this...hope this drums up lots more support.
Thread: Problem With Purchase | Forum: MarketPlace Customers
Thread: Question about product | Forum: MarketPlace Customers
Thread: Download link not available | Forum: MarketPlace Customers
Thread: P5 background will not change color | Forum: Poser - OFFICIAL
Hi Lululee, When I installed the SR4 upgrade, I had to reset the window back to Poser Default---with Don and everything. After that it worked fine again and I was able to reset it to my preference. Don't know if that will work since I am on W2K, but its worth a shot. :) Laura
Thread: Request Reset | Forum: MarketPlace Customers
Thread: Uploaded Product | Forum: MarketPlace Customers
Thanks for letting me know. Please keep me updated...its been the lack of communication more than anything that is seriously frustrating. :) Laura
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Thread: PayPal purchase stuck | Forum: MarketPlace Customers