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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 25 8:06 am)

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To reach our Marketplace staff, please open a support ticket at
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Subject: Cancel Order


gypsyangel ( ) posted Fri, 19 February 2016 at 11:00 AM · edited Sat, 23 November 2024 at 6:59 AM

Hi I need to cancel Order - #112829716 And buy it again with a different payment method. Is there any way you can cancel it but put it back in my cart? :) This payment method is having problems, and I am too sick to deal with it today.

Thanks

Laura



KristiS ( ) posted Fri, 19 February 2016 at 12:04 PM


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


gypsyangel ( ) posted Fri, 19 February 2016 at 12:36 PM

Well, I'm in the hospital, and they tend to make me cranky. :( Hopefully, they'll let me go home today. If not, I'm stuck here for the weekend. Ok, I'll go ahead and put these on my credit card. And thanks!

Laura



gypsyangel ( ) posted Fri, 19 February 2016 at 12:53 PM

ACK!!

Now there's another problem!

Order#: 112829756

I placed my order with one type of Credit Card, but then when it processed it, it said a completely different card. I don't have one of those cards.. :( Please help. Otherwise, everything appears to have gone through. I knew I should wait until I got home...



gypsyangel ( ) posted Fri, 19 February 2016 at 12:57 PM

OK, it appears to have gone through my card, OK, But you should at least know that's a MC, not what it says.



KristiS ( ) posted Fri, 19 February 2016 at 1:43 PM

Oh No!!! I am so, so sorry 😢

I just triple checked and yes, everything is okay and was processed just fine since all other information was correct.

Please try to rest and I hope you get released soon and do not have to stay there for the weekend :(

Please let me know if there is anything I can help you with.

HUGS and LOVE,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


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