Thank you for the advice Azath.

Unfortunately i have already pressed the 'Buy' button for Windows 10. It's about the right time to move up a few notches, wipe the drive and build again. I have ISO images of old operating systems all over the place that i tend to believe i need but so far never have.

There are some issues with older software, i am corresponding with some of the companies now, mainly old CAD & Audio applications that i am looking at alternatives for. That's the main bug in the soup now.

Thanks Pat :)

I am with you on that ghostman. Fortunately Poser have reactivated the content download page (Thank you Tetsu Tora) where the content can be downloaded manually

Included content

So i can continue using my 'Unsupported' Windows 7 Pro for a while more.

Thank you Tetsu Tora for the link and the good news you have had on the resolving of your issue. And mine as well, although i have not yet been officially informed of the download content page activation by the Poser Support Team.

Which means i can continue with my 'Unsupported' Windows 7 Pro, and leave my £119 or $161.30 Windows 10 Pro in the cupboard for the time being.

Yes, a big thank you to the Poser Support Team.

Pat :)

Hello Structure.

I think my problem maybe more of a permanent issue, and being informed by the Tec people it is due to my Unsupported Windows 7 Pro O/S there is no path to a fix except upgrade to windows 10 seems to have stamped a finality on my Poser 12 Support ticket.

There is one question i have. Just before Poser 12 was launched there was a download page with all the included files that could be downloaded manually. I have those files on my hard drive. Is there any difference between the files from this now defunct page and that of the included content installed from within Poser 12 software?

Ok, 2 questions, sorry. My purchase library works fine, (with the odd gripe about downloading template files). Doesn't the Included library use the same download protocols and configuration as the purchased library?

Thanks. Pat :)

Hello. Yes, The Poser Support group have zoned in on my unsupported Windows 7 Pro O/S and pinpointed it as the problem. The fix being 'Upgrade to Windows 10'. Status of Ticket being resolved.

Pat :)

Apologies. The ticket has now been closed with the current status as 'Resolved'?

Can i ask you Tetsu Tora what operating system are you using please.

Thanks. Pat.

The tec Poser people have exhausted all possible equations and installs, configuration & library pref files and come to the conclusion that it may be something to do with Windows 7, and because there is no support for Win 7 anymore, I get the impression they don't want anything to do with it. The next step is Upgrading to Microsoft Windows 10 i am told. I have asked if they can reactivate the download page so i can do the tried and tested method of a manual installation for the Included files. Unfortunately the mere mention of Windows 7 Pro is enough to shut down debate, put the tools away and simply ignore anymore queries. The ticket remains open but with a lack of interaction from the Tec Guys side.

Pat :)

Hello again. Reinstalled Poser 12 and created the Poser Content folder onto another drive during the Install process. It was the second radio button choice. (I will make a conscious effort to make a screen grab of that part when i reinstall again). Still getting the error downloading with the Included content even with installing to another drive. It is odd that i can download purchased files from the Renderosity Site from within Poser, but unable to download the included files? Are both purchased & Included files downloaded from Renderosity, or are the included files downloaded from the Poser Software site. Maybe it is user rights to the Poser Software website? Perhaps it could be Windows 7. I could try 8 or 10. The Tech people are looking at rights, Under their instruction I made a new account with administrative rights, i have changed to diagnostic mode with internet connection and minimal services running, logged into poser and get the same download error. Very Strange so it is.

Pat :)

I have attached an image of my library, Poser 12 Content, Downloads, Included, Purchases. When i right click and show in explorer the Download. Included and purchases directories are nested under the Poser 12 Content Directory. In the Poser Library window they are all outside the Poser 12 Content library. Is this how it should be?

Pat :)

Thanks all. I have moved the Included, Purchased and Download folder several times. Have reinstalled Poser 12 with these runtime folders back into their original place at C:UsersPublicPublic DocumentsPoser 12 Content. It now looks the same as hborre's image above. Unfortunately the download error still persists. I am going to try Y-Phil's suggestion, reinstall and put Poser 12 Content runtime directory onto another drive.

Will check back with my results.

Pat :)

Hello and thanks hborre. Have attached my poser directory structure images. I have created the included runtime myself and added it to the Poser 12 content folder. Having problems with all included zip files.

Hello. I am having problems downloading the free included content. 'Error downloading zip files'. I am interested in what hborre is saying, that Poser 12 creates a new runtime called included. Perhaps Poser is having a rights problem in letting the included download program creating this 'included runtime directory'. could you give me the directory mapping to where this included folder should be. Perhaps i can help the downloads by creating this folder myself. It is worth a try. Many thanks. Pat :)

I am thinking right issue as well. And map all my downloads to s specific runtime directory on another drive. But after playing around with the task manager i found several cefclient.exe files generated which control the poser library window. By stopping the process i can remove individual parts of the library window. It may have something to do with the Chrome Browser so i have installed it. Still no joy from the Poser ticket experts either.

Richard60. Yes, tried downloading files singularly, Altogether, Logged in, Not logged in, on new reinstall, reboot, even with fingers crossed. Yes, my own fingers and then my wife's. It is beginning to feel like a rights issue server side or a setting i have missed on my firewall, although the renderosity side has no issues. Although purchasing Poser 12 from Renderosity directed me to the PoserSoftware download page with no issues at all. ChromeStar mentioned in the thread earlier that Bondware were no longer allowing 'Included Content' downloads from a specific web page but made is so they can only be downloaded through the Poser Library itself. It sounds fair, its their software and bundles, but they obviously need to allow people to actually download it really.

The version of Poser 12 i am using is the latest. 12.0.340. I downloaded on the 24/12/2020. Now i do remember a several months ago being directed to a download page with all the extra (Included) content on as well as all of the Poser historical libraries. I can remember seeing the HW Gorilla in the list of many files. This update was the one mentioned in a lot of threads for Poser 11 where there was a problem for many with HW Gorilla and HW Dusk Not working.

I also see that my Poser 12 Update came with Three main files: Install Poser 12. Install Queue Manager 12. Installation Text File.

What wasn't included was the Poser Support File, unless this is not needed for the latest version 12. Just guessing for a fix at the moment. Thanks. Pat Lane :)