Ok, thanks, Debbie.  The emailed receipt said 7-17-2013 so I wanted to double check.   Thanks again.  :)

ummm...I just purchased two more years and got the confirmation.  It says it expires 2013 but it should be 2014, since that's a total of three years.  How can I correct this?  thanks in advance, Kristi.  :)

Wow!  Thank you!  Beats the heck out of $300. for three years, doesn't it?  :)

Hi Debbie - I purchased a year of Prime but I want to make sure I understand correctly...if I go back in and purchase two more Primes at $25. each, that will be good for year two and three?  Sounds wonderful but I want to be sure before I go ahead and do it.  :)

What baffled me most is that McAfee came with the computer ( year and a half ago) and I've used Poser Pro now for several months with no issues like this one.  The inexplicable (to me, anyway) suddeness of the library fault really threw me but I was (and am) more than willing to drop McAfee from a cliff.  :) 

ratscloset - I didn't report it as doing a system restore (after much hair-pulling and muttering) finally resolved the issue.  The problem seems to be due to Mcafee, which froze my computer when I tried to uninstall it (uninstalling McAfee was a recommended fix for the Poser library fault).  McAfee came right back through the system restore but so far it's behaved.  Should I still report this incident?  I would LOVE that this couldn't happen again because of that dreaded McAfee's proprieties.

Linda

bagginsbill when I read that you gave me a good laugh and I sorely needed one.  :)  I totally agree with you about McAfee - good old Dell just loves it.  I finally muddled through and was able to do a system restore dated four days ago and guess what?  Yep.  McAfee is back.  I'm afraid to try another uninstall of it as I suspect the problem would simply regenerate itself and begin this cycle all over again.  :(((((

This is not good.  Pro library still not working and nothing happens when I click on system restore.  It's like it's not a clickable link or icon.  I'm guessing the McAfee uninstall is the culprit...  oh wow.  not good at all...  :(((((

Thanks, bagginsbill, for those links.  Tried all the tips I read there, but so far nothing has worked.  I uninstalled McAfee (came with the computer) or rather I think I did.  Halfway through the uninstall it kicked me offline and then the uninstall froze and wouldn't move so finally I just shut down the computer.  When I restarted McAfee was no longer in the 'Uninstall' list but probably lurking somewhere.  I downloaded and installed SP1 for Pro, but that did nothing either.  Reinstalled Pro again with no luck.  Last ditch effort is to try a system restore, which I really don't want to do.  I suspect that will put McAfee back on my computer.  argh!!!!!!!  Sometimes I hate technology.  

OS is Win7 64 bit.  I've been using Pro 2010 for several months so this is kind of out of the blue.  I've no idea what triggered it or how to rectify it.  :(

Thank you.  :)

I followed the link and, yes, it indeed says '$15. minimum' (paraphasing).  I received two 'Coupon with Sugar on Top!' emails (I assumed it was an email hiccup), identical and with no mention of a minimum. 

Edit:  Not actually an edit, because i caught this before hitting 'post'.  In both emails, the words/lines above the coupon code are black on a black background, rendering them and their message invisible.  It wasn't until I just now highlighted that section that it became visible.  Can't say that finding this out after the fact and only because i intended to copy and paste made me very happy.  No part of a message or email should be in black on a black background. 

Thank you, Kristi.  You have a great day, too!  :)

Thank you, Kristi!  I've sent a detailed email with all the info.  :)

Thank you, Kristi.  These orders went through PayPal and are paid.  May I ask the procedure for either a refund or store credit?  Do I need to do this through an email or just post the order numbers here?   Oh, and just to test it I put an item into my cart that I knew I previously purchased and again it would have allowed me to buy it.   Thanks again.  :)