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Search Results: Comments
6,217 comments found!
Hello Robbie, I looked back over your credit card failures and think I know what happened on the 5th when you were trying to purchase... It is kind of long and complicated so I will IM you with what I think happened. Thank you, Stacey Renderosity Admin
Thread: Why am I getting a Refferal Message? | Forum: MarketPlace Customers
Hi, When you get the error message of "Referral" this means you need to call your bank or credit card company. They are for some reason requiring a verbal authorization from you to let the charges go through. The second reason you would get a referral message is the bank believes the card to be stolen. Hope this helps. Stacey
Thread: Ordering from the Marketplace | Forum: Community Center
Please email me at stacey@bondware.com and let me know what error message you received when trying to purchase. This will help determine where the problem lies. Thank you, Stacey
Thread: Product testin' times | Forum: MarketPlace Customers
Thread: Item purchase problem | Forum: MarketPlace Customers
Hi, I have activated your download now.. I don't know what happened when your paypal payment was received, usually they automatically get "marked" as paid right away. Sorry about this. Stacey
Thread: Haven't recieved Issue 5 of the Renderosity Magazine :( | Forum: MarketPlace Customers
Your subscription goes through issue 6, which btw should be shipping soon. So it is about time for you to renew! I will get issue 5 resent today for you... Thanks, Stacey
Thread: Haven't recieved Issue 5 of the Renderosity Magazine :( | Forum: MarketPlace Customers
Hi caleb, I will resend out to you, it definitely should have made it to you by now. Sorry for the delay. Thanks, Stacey
Thread: Trying to purchase Vue educational for the last week | Forum: MarketPlace Customers
No Problem, your very welcome Lisa. And thanks Clint and Lisa for the kind words... Stacey
Thread: Payment troubles | Forum: MarketPlace Customers
Thread: help where can I download my Item | Forum: MarketPlace Customers
Thread: Happy Holiday Weekend :) | Forum: Community Center
Thread: Need a reset on download. | Forum: MarketPlace Customers
I have set your downloads for you. After this first time you shouldn't have to wait for your downloads to be set. Go to "My Homepage", then "My Purchases" and Purchase History and you should see the download buttons. Sorry for the delay. Thank you, StaceyG
Thread: CardDeck Query | Forum: MarketPlace Customers
Hi, You can send an email to payments@renderosity.com and ask JenyK to make sure she received your fax... Thank you, Stacey
Thread: Reset My Downloads Please :-)... | Forum: MarketPlace Customers
Thread: Still can't download gift | Forum: MarketPlace Customers
Hi, Sorry about that I didn't realize it was this customers first purchase and I failed to go in and reset his downloads. You should see the download link now. Let me know if you have any problems. Thanks, Stacey
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Thread: card declined... address verification.... | Forum: MarketPlace Customers