Quote - I think this is what gets under a lot of peoples' skin.... The admins or BWSupport will post something, tell us to be patient, then you won't see anything from them for a week or two. Meanwhile, the issue(s) persist with no change.

I agree Rod, communication is as big an issue as the issue itself. We get a little communication and I'm "Oh, cool, they ARE listening and going to clear this up anyday." A week later.....nothing. No fixes, no whispers. Granted, I don't need to hear everyday that they still haven't found the problem, but after a month of this, I would think support at a commercial site with something to sell would want to fix a problem that is keeping them from selling.

Unfortunately for me, I'm not really saving money, because there's lots of stuff at RDNA and even Content Paradise. And back at Cornucopia 3D I just found some cool plants. I guess it's time for me to spread the love around to other sites anyway.

Already done. I cleared out my wishlist too. I'll use my June RenderRewards and that's it.

I believe mrestey is right. I echo all his observations.

Thanks Fenier for helping to clear that up a little. So I am guessing that even though I'm routed to Rendo with one connection, the loading of pages can happen quick because it is Hyper Text and downloads use up more bandwidth as a file transfer. I'm still astonished at the slowness. To go from 800 kb/s or greater down to 80 kb/s seems very extreme. So I have to conclude that the freebies section at Rendo is not on the same server or whatever, because downloads from there are very fast @ 2mb/s. So...???

We'll see.

Thanks for the update, but.....

Still the same here. No faster. Averaging 80 kb/s. If it's Comcast I don't know why every other website I get DL speeds up to 2 mb/s where available. Smith Micro is a little slow at 600-700 kb/s, but generally speaking all sites where I would download, DAZ and C3D, are all normal.

Browsing this site is now fine. I'm glad for that. I can view images normally again and not have to refresh all the time. Downloading from the freebies site is lightining quick, but when I try to download from my account...80 kb/s

I confess ignorance, again, on how signal routing works over countryside networks, but I don't understand how it must be Comcast if everything else works fine and I'm still using Comcast for all that too. Believe me, I'm not defending Comcast, I could list issues too, but it doesn't seem consistent. Unless it's a Comcast "hub" under contstruction as BWsupport says and that's the only way, from here, into Renderosity and my Renderosity account downloads.

A question I have is; how is it different browsing a site compared to downloading. The obvious is there, they are two different interacions, a download obviously can take longer to stream than an image to upload, but if it's all to the same site, the connection I would think be the same. But, I don't know. The most perplexing is it seems some people have no problems and some do.  Unless some don't notice the speed change or care. So I don't know.

I still enjoy everyone's art here, so I'll still be watching and participating. As long as navigating the site is normal I'm glad to absorb and share the art.

I wish ITsupport a lot of luck in figuring this out and appreciate the updates as things occur.

Thanks, AD

Thanks for these two responses. This returns a lot of confidence I was losing. BWSupport's more detailed reply at what is or is not going on helps me to understand that the issue is really being looked at.

Since I am not a networking guru I could not know if you have several streams coming in to Rendo or one. I was imagining several that would eventually route to one and that one of the several was bogging down before it got to "Renderosity Central". But that does not seem to be the case according to BW.

I did a test download and no change, but the site seems to be back to normal as far as browsing and gallery viewing.

Now knowing that you have tickets out to your data center means we all have to wait for others up the chain to respond. Which means more time and waiting, but I understand you cannot be held accountable for others outside of your control.

This is the kind of commuincation I appreciate. It gives me confidence in your efforts and adds to my patience.

For my part, if I have time I can check download speeds at my job. They have Verizon broadband and in the next county over, though only 10 mins from my house. If it's quick from there, maybe I'll have time to do a trace route from there too.

Thanks AD

Maybe you are on to something Rod, I too have Comcast, but that does not really explain why everything is fine on other sites. Unless Renderosity is having a conflict with Comcast somewhere along the path, but I'm afraid I lack too much knowledge on these large scale networks. That would be interesting to find there is some protocol that is off between the two. Maybe you'll find something to pass on that the people that are paid to find, did not.

Well I'm glad mrestey is doing ok, because nothing has changed here at my end. It took a few tries to even begin a download, which was still at 90 kb/s, and pages are still loading slow. I don't see how it can be a traffic thing. When I joined here beck in 2006-07, online artists would typically be 5000 to 6000 and I rarely noticed any speed of download issues. These days if it goes over 2000 it's rare and regardless of the amount of "artists online" my download speeds do not change nor has the recent issue of pageloads changed either. I fully intend on looking in to see if things change, but I literally cannot upload, download or browse without everything taking an extra 2-5 minutes or timing out. I thnk this is pathetic and frankly irresponsible at this point.

Go to my gallery and see my last post for my final word on this mess. I'm glad everything is fine for some or a few, but it seems for the majority this site is like walking through mud. I could not even test a download speed today, because it would not even make it to the download. I'll be back to check on things once in a while, but I don't have the patience for this anymore.

So much for crossing fingers. Agreed, the site is slower than ever. It is really not tolerable.

Yup...........it all sucks. Especially today 6/22. I think I've said all I can. No more forum posts, no more purchases. Even the galleries are extra slow today. Hmmm I think I just heard the toilet handle as it all goes down the tubes.

I did a test today as well and was still getting the same 100 kb/s speeds. I can do no more. Others like yourself are going to have to boycott and complain for this to get done.

I was finally able to post an image and as usual my writing is so long that I finish it in the comment section. This time the notification of a comment came within a few minutes. Maybe things are picking up? (Crosses fingers)

Awesome, seems this issue is now fixed.

Interesting Ray. I've never checked out a delay, but that does not surprise me. If I could upload an image I'd time it with comments made compared to what I receive.

The newest but is that despite having the proper file dimensions and size, the upload process has told me that the file is NOT the right size. There is already a thread started for this one.

I'm glad we are enjoying this adventure in the new and improved website. New challenges everyday for everyone. Like I"m sure IT here wants this. Time for some new blood in the tech department it seems.