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Search Results: Comments
1,225 comments found!
Thread: please reset download | Forum: MarketPlace Customers
Hi,
I have reset all of your downloads.
Please let me know if there is anything else that I can help you with.
Have a wonderful day.
TinaK
Tina Kaylor
Community Manager
Thread: What is the time allowed between purchase and download? | Forum: MarketPlace Customers
Hi,
Once you purchase an item it will sit in your account for as long as your account is active. You can download your purchase as many times as you need.
We can also burn your items to a CD if you purchase the Burn CD in the marketplace along with your order.
I hope this helps to clear up your concerns but if there is anything else I can help you with please let me know.
Thanks
TinaK
Tina Kaylor
Community Manager
Thread: Order #: | Forum: MarketPlace Customers
Hi,
Sorry it took so long to come through on Paypal but glad you have your order.
Have a great day.
TinaK
Tina Kaylor
Community Manager
Thread: Please reset Order # 112146866 | Forum: MarketPlace Customers
Thread: Download Reset | Forum: MarketPlace Customers
Hello,
I have reset all of your downloads.
Have a wonderful day.
TinaK
Tina Kaylor
Community Manager
Thread: Orders reset please | Forum: MarketPlace Customers
Hi Val,
I have reset all of your downloads.
Have a great weekend.
TinaK
Tina Kaylor
Community Manager
Thread: How to download your own Vendor items? | Forum: MarketPlace Customers
Hi Adrella,
Yes you should send an email to vendors@renderosity.com or you can post in the vendor forum for this.
Hope this helps and have a wonderful day.
TinaK
Tina Kaylor
Community Manager
Thread: Gift cards | Forum: MarketPlace Customers
Hi zensai,
Render Rewards are on a monthly basis, Gift Certificates do not expire until 5 years from date of purchase, Promotional gifts may expire according to the promotion.
Can you tell me which type of Gift card other than the Render Rewards you are referring to?
Thanks
TinaK
Tina Kaylor
Community Manager
Thread: cannot place an order | Forum: MarketPlace Customers
Hi Goldie,
We did have a problem in the early morning hours. Have you tried again? Try it and let me know if you are still experiencing this issue.
Thanks
TinaK
Tina Kaylor
Community Manager
Thread: login | Forum: MarketPlace Customers
Hi,
Just wanted to let you know that we are checking on this and will get back with you in just a little bit.
Thanks
TinaK
Tina Kaylor
Community Manager
Thread: Reset Orders: 111507639 & 111478216 | Forum: MarketPlace Customers
Hello,
I have reset your downloads for you so you can try again.
Please be sure to disable any download accelerator/ manager for they do not work with our system.
Thank you and have a nice day,
Tina
Renderosity Admin
Tina Kaylor
Community Manager
Thread: Was there a change to the store ? | Forum: MarketPlace Customers
Thread: Please reset Order # 112140643 | Forum: MarketPlace Customers
Hello,
I have reset your downloads for you so you can try again.
Please be sure to disable any download accelerator/ manager for they do not work with our system.
Thank you and have a nice day,
Tina
Renderosity Admin
Tina Kaylor
Community Manager
Thread: Reset #111139878 | Forum: MarketPlace Customers
Hello,
I have reset your downloads for you so you can try again.
Please be sure to disable any download accelerator/ manager for they do not work with our system.
Thank you and have a nice day,
Tina
Renderosity Admin
Tina Kaylor
Community Manager
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Thread: please reset download | Forum: MarketPlace Customers