Our system shows you should be getting the newsletters. You might want to check your spam folder. I sent you the newsletter from yesterday to jaxon101@netscape.net.

Hi, It will be in the Wednesday newsletter this week. We have freebies in every newsletter now on Wednesday's newsletters and Saturday's newsletter.

Thanks, Brittany

Hi, Here are some reasons to join Prime:

• Private forum with dedicated concierge service (i.e. moderator).
• Bigger coupon discounts for Prime members periodically.
• A FREE product sponsored by one of our fantastic vendors each month available to all current Prime Members. Posted each month as a FREE download for ALL Prime Members! Link to download can be found bottom of Home Page here: https://www.renderosity.com
• Prime Flash Sale promotions where you can find products by your favorite vendors up to 70% off for limited time spans. Those items will be found in our Prime Flash Sale Department where you should look DAILY for NEW deals to appear!
• Prime Membership Renewal will always start at the end of your current membership period. So no need to worry about purchasing a renewal early, it will start at the end of your current time and just add to your membership! Memberships to NOT auto-renew. You need to purchase a new subscription before the end of your current year.
• All Prime Members get a 55% discount on any item in Clearance. Plus, so much more. No, you don't get further discount on the $3.50 items.

Hi,

All of your downloads have been reset. You should be good to go.

Brittany

Hi, I'm glad you got it to work. We will look into this for you. Thank you for informing us about the issue. Have a great week!

Brittany

Good to hear. Have a great weekend!

Yes.

Hi,

We cannot give a refund without the vendor’s consent. You will need to sitemail them and explain the reason for wanting the refund. They can deny or approve it. Tell them to let store@renderosity.com know if they approve it.

That could be it.

Hi,

I can't merged your gift certificates because they all expire within 30 days.

Hi,

Please submit a ticket to support.posersoftware.com for further assistance with Poser. Each ticket is answered in the order it was received. The Poser team will help you with any Poser question.

Please check your email.

I merged all the gift certificates. The December 5th gift certificate was included with the other gift certificates. There was one gift certificate with $0.25 on it that expire next month and I should not have included it but i did.

Done :)

Hi Brent,

No, you don't have to use it all at one time.