You are very welcome! Have a GREAT weekend! Debbie G.

Sorry for the delay. For some reason our system did not automatically mark your order paid through PayPal, as it should have. Your order is ready for download. Thank you for shopping at the Renderosity MarketPlace! Debbie G. Renderosity Admin

Sorry for the delay. For some reason our system did not automatically mark your order paid through PayPal, as it should have. Your order is ready for download. I also see that your eCheck for Order #378843 has and expected clear date of October 21st. If you have any more questions, please let us know. Thank you for shopping at the Renderosity MarketPlace! Debbie G. Renderosity Admin

Do you have a transaction number from PayPal so I may look it up? Thanks, Debbie G. Renderosity Admin

I see that your downloads were reset. Are you still having trouble? Debbie G.

You are very welcome!!! Have a GREAT evening! Debbie G.

I am sorry that you are having problems with this particular item. I reset your download, please try again. Thank you for your patronage at the Renderosity MarketPlace! Good Luck! Debbie G. Renderosity Admin

Your downloads are reset! If you have any more trouble, please let us know. Thank you for your patronage at the Renderosity MarketPlace! Debbie G. Renderosity Admin

I replied to your email! Debbie G.

Disregard the above post. I just received your email and I will take care of your order. Debbie G.

I apologize for the inconvenience, however I have not seen an email from you coming to store@renderosity.com. Could you please send or resend: your 3-digit security number or the toll free number from the back of your credit card. Once we can verify you information, your purchase can be activated. Thank you! Debbie G. Renderosity Admin

Sorry about the virus problems on your laptop. I reset you downloads. If you have any other questions, please let us know. Thank you for you patronage at the Renderosity MarketPlace! Have a GREAT day! Debbie G. Renderosity Admin

Sorry for the delay. For some reason our system did not automatically mark your order paid through PayPal, as it should have and I had to do it manually. Your order is ready for download. Thank you for shopping at the Renderosity MarketPlace! Debbie G. Renderosity Admin

Since this is your first credit card purchase you should have received an ebot RENDEROSITY FIRST TIME BUYER asking you to email store@renderosity.com with either the 3-digit security code or toll free phone number from the back of your credit card along with your username. As soon as this information is verified, we will activate your download. This is for first time purchases only; all future purchases will be available for immediate download. Thank you! Debbie G. Renderosity Admin

Sometimes...go to "Member Options" and then "My Profile" and select "Default Color Scheme" and see if that works. It should. If it doesn't, clear you cookies and restart your computer, once it has been restarted, log on to the site and make sure you can see it. If not, then try to set the color scheme again in your profile. If you continue to have problems, please let us know. Debbie G.