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148 comments found!
Excellent!!!
Please let us know if you ever need any assistance with anything.
Have a great day!!!
ShelbiE
Administrative Assistant
Thread: Double ordered | Forum: MarketPlace Customers
Hi,
My apologies for the misunderstanding.
I've refunded the other 4 items on your order (#112559819).
Please let me know if you have any questions or if you need additional assistance.
Thank you,
ShelbiE
Administrative Assistant
Thread: Double ordered | Forum: MarketPlace Customers
Hi,
I do apologize for that as I thought it was just the "HFS Space System" and not the entire bundle.
I will get this taken care of for you and get back with you as soon as this is complete.
Thank you,
ShelbiE
Administrative Assistant
Thread: Prime Expired | Forum: MarketPlace Customers
Hi,
Thank you for being patient as I look into this for you.
I will get back with you very soon....
Thanks again, :biggrin:
ShelbiE
Administrative Assistant
Thread: Miss Renderosity | Forum: MarketPlace Customers
Hi,
I've forwarded this to the Community Manager who is in charge of this. She should be getting back with you very soon.
Thank you and have a great day,
ShelbiE
Administrative Assistant
Thread: Prime Expired | Forum: MarketPlace Customers
Hi,
I'm checking on this for you and will get back with you very soon.
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Thank you,
ShelbiE
Administrative Assistant
Thread: 75% Sale - P3D Kitty wrong in category? | Forum: MarketPlace Customers
Hi,
My apologies for the delayed response.
I will look into this for you and let you know what I find out.
Thank you,
ShelbiE
Administrative Assistant
Thread: Double ordered | Forum: MarketPlace Customers
Hi,
I've issued you a refund in the form of in-store credit.
Please let me know if you have any questions or if you need any additional assistance.
Thank you and have a great day,
ShelbiE
Administrative Assistant
Thread: Can't view anything in RPublishing store | Forum: MarketPlace Customers
Hi,
My apologies for the delayed response.
Are you still having this issue? We did have some site issues yesterday, however I believe that they are all resolved at this time.
Please let me know if you are continuing to have issues and I will research a bit further.
Thank you and have a great day,
ShelbiE
Administrative Assistant
Thread: Renderosity trying to drive away business? | Forum: MarketPlace Customers
Hi,
Let me find out the best way to find this information and get back with you.
Thank you for your patience,
ShelbiE
Administrative Assistant
Thread: "Unavailable" product | Forum: MarketPlace Customers
Hi,
We do apologize, however that product is no longer available and shouldn't have been
in the article.
Please let me know if you have any questions or need additional assistance.
Thank you,
ShelbiE
Administrative Assistant
Thread: "Unavailable" product | Forum: MarketPlace Customers
Hi,
I'm seeing the same thing. I'm looking into this for you right now and will let you know
as soon as I find out what's going on.
Thank you for letting us know.
I'll be back with you soon.
Thanks again,
ShelbiE
Administrative Assistant
Thread: Is it possible to cancel a gift certificate purchase to rebuy as a GIFT? - #1125 | Forum: MarketPlace Customers
Great!! I've taken care of this for you.
Have a great day!! :biggrin:
ShelbiE
Administrative Assistant
Thread: Is it possible to cancel a gift certificate purchase to rebuy as a GIFT? - #1125 | Forum: MarketPlace Customers
Hi,
I'm happy to assist you with this. If you would like to "site mail" or email me
(store@renderosity.com or shelbi@renderosity.com) with the intended recepient
for the gift card, I will be glad to "gift" it to that member if you would like.
Thank you,
ShelbiE
Administrative Assistant
Thread: Prime Items not showing up in shopping cart as Prime Items..... | Forum: MarketPlace Customers
Hey...That's not a problem at all. Thank you for letting me know.
You have a wonderful weekend!!!
ShelbiE
Administrative Assistant
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Thread: Double ordered | Forum: MarketPlace Customers