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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Is anyone paying attention?

evilded777 opened this issue on Jan 26, 2003 · 6 posts
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evilded777 ( ) posted Sun, 26 January 2003 at 10:12 AM · edited Thu, 25 July 2024 at 8:02 AM

I have sent two emails to store@renderosity.com about a payment issue I would like to clear up. I have recieved no response. Up to this point, my experience with the Renderosity store has been exemplary -- I would like it to remain that way. e.d.

ClintH ( ) posted Sun, 26 January 2003 at 10:17 AM

evilded777, I'm not sure if the E-Mails made it or not. Some store issues such as problems with Paypal will be handled during normal business hours. M-F 9:00am - 5:00pm system time. Was it a Paypal issue? Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

evilded777 ( ) posted Sun, 26 January 2003 at 10:21 AM

Inded it was a PayPal issue. Had no idea there was such a restriction. Just out of curiosity, is that posted somewhere? thanks, e.d.

ClintH ( ) posted Sun, 26 January 2003 at 10:23 AM

Restriction? I wouldnt call it that. Most of the staff doesnt work 7 days a week. I do, However I dont work on paypal issues. Thats handled by StaceyG and she works the hrs listed above. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

evilded777 ( ) posted Sun, 26 January 2003 at 10:27 AM

Ok, bad choice of words... limitation. I was upset, not anymore... I really do understand. can we delete this? I have really been very happy with my experiences here and I don't want to give anyone the wrong impression, I was just frustrated and didn't know that their were hours of operation thanks, e.d.

ClintH ( ) posted Sun, 26 January 2003 at 10:32 AM

:) No problems at all. We can leave the thread. We have always had what I consider a notch above support in regards to customer service. I think its pretty well known that most of the issues we have in regards to the MarketPlace get handled in a timely and proper manner. StaceyG should get you cleared up on Monday. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

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