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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 20 10:28 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: having problems with online store

wander opened this issue on May 14, 2000 · 2 posts
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wander ( ) posted Sun, 14 May 2000 at 9:01 PM · edited Sun, 17 November 2024 at 9:38 PM

Hi In the last few days I have tried twice to purchase something for the new store and each time the transaction failed. Each time after I had filled my name/address/credit card info and hit the secure purchase button, I was sent to the next screen with the message: CC Processing Failure! AVS Failed: Problem connecting to the AVS server, please try again. Each of these purchases were made at about 10:00 pm EST and as I live in Canada I changed the country to Canada and put In my postal code (6 digits) in the zip code area. I included the above info as I know any little thing that a computer doesn't expect can cause problems. Looking forward to any info on this problem. Andrew Houston wander@ilap.com

Jack D. Kammerer ( ) posted Mon, 15 May 2000 at 11:58 AM

Andrew, I have someone looking into it for you. Thanks for your Support :o) Jack

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