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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 12 9:34 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: item not downloading

vampdog opened this issue on Sep 25, 2003 · 3 posts
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vampdog ( ) posted Thu, 25 September 2003 at 6:12 PM · edited Mon, 05 August 2024 at 2:50 AM

Hi, I'm having a terrible time here today! I bought an item awhile ago, I've downloaded it 3 times, but when I try to open it my system tells me the file is invalid or corrupt! Any advise???? It's getting annoying, given the fact it takes 15 min for the "my purcases" page to open. Thanks!

vampdog ( ) posted Thu, 25 September 2003 at 6:46 PM

actually, I just went back and tried to download it 1 more time but the download button is gone now! Now I'm totally confused!!!!!

StaceyG ( ) posted Fri, 26 September 2003 at 9:21 AM

Hi, I have reset your downloads. Please try your download again. If you continue having problems, let us know. Thank you, Stacey Renderosity Store

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