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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 14 7:40 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Issues making a purchase

Xanetianna opened this issue on Jun 17, 2004 · 4 posts
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Xanetianna ( ) posted Thu, 17 June 2004 at 11:32 PM · edited Thu, 30 January 2025 at 10:34 PM

Today, when I went to make the purchases from my shopping cart, I get a page that says "unable to process your order...." Contact and a telephone number. I don't understand what the problem is. My VISA card is okay. But you guys didn't even let me process the usual information on payment. What's going on? I'm more than a little annoyed... Heather Carver (Xanetianna)

Debbie M. ( ) posted Fri, 18 June 2004 at 8:39 AM

Hi Heather, I've reset your account on our systems. Please try your purchase again, and if you continue to have problems let me know. Thank you for shopping the MarketPlace. Deb

Debbie M.

Xanetianna ( ) posted Fri, 18 June 2004 at 9:58 AM

Thanks for your fast response it's greatly appreciated. Heather

Debbie M. ( ) posted Fri, 18 June 2004 at 10:00 AM

You're quite welcome Heather! Have a great, creative weekend :) Deb

Debbie M.

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